Communications With The Tenant

One of the most important duties that your property manager in Mount Jackson performs is providing a level of separation between the tenant and the property owner. The best practice is for the landlord to avoid any direct contact with the tenant. Important tip for property owners: avoid sharing your contact information with the renter.

Tenants in Mount Jackson typically ask to change rules, or ask for other special requests. The property management professional knows the lease and knows why the lease provisions exist. A tenant can catch an uniformed property owner at a moment of ignorance causing the property owner to grant a request that is against the property owner's own interests.

The result of acceding to a seemingly simple favor can be disastrous. Furthermore, once the tenant believes there is a higher authority to appeal to, the tenant will appeal every question to the property owner, which cost the property owner time and effort.

Renters will use contact with the property owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at odd hours or with unreasonable requests.

 

We're paid to be your defend the landlord's interests. It's more difficult to do that job when the renter is going to ask the landlord to second-guess our work.