Communications With The Tenant

One of the important duties that any property manager in Mount Jackson performs is providing a level of separation between the tenant and the rental investor. The best practice is for the landlord to deny any direct contact with the tenant. Important advice for owners: never share your contact information with the renter.

Renters in Mount Jackson may ask to change lease provisions, or ask for other special requests. The property manager knows the lease and knows why the lease provisions exist. A tenant can catch an uniformed owner at a moment of ignorance causing the landlord to grant a request that is counter to the owner's own interests.

The consequence of giving into a seemingly simple request can be disastrous. Furthermore, once the renter believes there is a higher authority to appeal to, the tenant will appeal every question to the landlord, which cost the landlord time and effort.

Tenants will use contact with the property owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at strange hours or with unreasonable requests.

 

We're paid to be your defend the landlord's interests. It's harder to do that job when the tenant is going to ask the rental investor to overrule our work.