Communications With The Tenant

One of the most important services that a property manager in Mount Jackson performs is providing a level of separation between the tenant and the rental investor. The best practice is for the property owner to avoid any direct contact with the tenant. Important tip for rental investors: never share your contact information with the tenant.

Renters in Mount Jackson may ask to bend rules, or ask for other special requests. The property manager knows the lease and knows why the rules are there. A tenant can ambush an uniformed rental investor at a moment of ignorance causing the property owner to give into a request that is counter to the owner's own interests.

The consequence of giving into a seemingly simple favor can be disastrous. Furthermore, once the tenant knows there is a higher authority to appeal to, the renter will take all matters to the property owner, which cost the rental investor time and effort.

Renters will use contact with the rental investor to build a personal relationship with the landlord. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at strange hours or with crazy requests.

 

We're paid to be your protect the rental investor's interests. It's harder to achieve that goal when the tenant is going to ask the rental investor to second-guess our work.