Communications With The Tenant

One of the most important duties that your property manager in Lebanon Church performs is providing a level of separation between the renter and the property owner. The best practice is for the landlord to avoid any direct contact with the renter. Important advice for landlords: never share your contact information with the renter.

Renters in Lebanon Church will often ask to bend rules, or make other special requests. The property manager knows the rules and knows why the lease provisions are there. A renter can catch an uniformed owner at a moment of weakness causing the rental investor to give into a request that is against the owner's own interests.

The consequence of acceding to a seemingly simple favor can be disastrous. Furthermore, once the tenant believes there is a higher authority to appeal to, the renter will take all matters to the property owner, which cost the rental investor time and effort.

Tenants will use contact with the owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at strange hours or with various requests.

 

We're paid to be your defend the landlord's interests. It's harder to do that job when the tenant is going to ask the rental investor to overrule our work.