Communications With The Tenant

One of the most critical duties that your property manager in Basye performs is providing a level of separation between the tenant and the property owner. The best practice is for the property owner to avoid any direct contact with the tenant. Important advice for rental investors: avoid sharing your contact information with the renter.

Renters in Basye often ask to change rules, or ask for other special requests. The property management professional knows the lease and knows why the rules are there in the first place. A tenant can ambush an uniformed rental investor at a moment of weakness causing the landlord to give into a request that is counter to the landlord's own interests.

The result of giving into what appears to be simple request can be a disaster in the long run. Furthermore, once the renter believes there is a higher authority to appeal to, the tenant will appeal every question to the landlord, which cost the rental investor time and effort.

Renters will use contact with the rental investor to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at odd hours or with various requests.

 

We're paid to be your defend the owner's interests. It's more difficult to do that job when the tenant is going to ask the landlord to second-guess our work.