Communications With The Tenant

One of the most important duties that your property management professional in Basye performs is providing a level of separation between the tenant and the landlord. The best practice is for the property owner to avoid any direct contact with the renter. Important tip for owners: never share your contact information with the tenant.

Tenants in Basye typically ask to break lease provisions, or ask for other special requests. The property manager knows the lease and knows why the lease provisions are there in the first place. A renter can catch an uniformed property owner at a moment of ignorance causing the property owner to grant a request that is counter to the property owner's own interests.

The result of acceding to a seemingly simple favor can be a disaster in the long run. Furthermore, once the tenant believes there is a higher authority to appeal to, the renter will appeal all matters to the rental investor, which cost the owner time and effort.

Tenants will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at odd hours or with crazy requests.

 

We're paid to be your protect the landlord's interests. It's more difficult to achieve that goal when the tenant is going to ask the owner to second-guess our work.