Communications With The Tenant

One of the primary services that your property management professional in Rockingham performs is providing a level of separation between the tenant and the rental investor. The best practice is for the property owner to deny any direct contact with the renter. Important advice for property owners: never share your contact information with the tenant.

Renters in Rockingham will often ask to change rules, or make other special requests. The property management professional knows the lease and knows why the lease provisions are there. A renter can ambush an uniformed property owner at a moment of ignorance causing the owner to give into a request that is counter to the landlord's own interests.

The consequence of giving into a seemingly simple favor can be a disaster in the long run. Furthermore, once the tenant knows there is a higher authority to appeal to, the renter will appeal every question to the property owner, which cost the property owner time and effort.

Tenants will use contact with the property owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at odd hours or with crazy requests.

 

We're paid to be your protect the rental investor's interests. It's harder to achieve that goal when the tenant is going to ask the rental investor to overrule our work.