Communications With The Tenant

One of the primary services that your property manager in Rockingham performs is providing a level of separation between the tenant and the owner. The best practice is for the property owner to deny any direct contact with the tenant. Important advice for landlords: never share your contact information with the tenant.

Tenants in Rockingham may ask to bend lease provisions, or make other special requests. The property manager knows the lease and knows why the lease provisions exist. A renter can ambush an uniformed landlord at a moment of ignorance causing the landlord to grant a request that is against the property owner's own interests.

The result of giving into what appears to be simple request can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the tenant will appeal all matters to the landlord, which cost the owner time and effort.

Renters will use contact with the property owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at unreasonable hours or with unreasonable requests.

 

We're paid to be your defend the rental investor's interests. It's harder to do that job when the tenant is going to ask the rental investor to overrule our work.