Communications With The Tenant

One of the primary services that any property manager in Rockingham performs is providing a level of separation between the renter and the landlord. The best practice is for the owner to avoid any direct contact with the renter. Important tip for landlords: avoid sharing your contact information with the renter.

Renters in Rockingham may ask to break lease provisions, or ask for other special requests. The property manager knows the lease and knows why the rules are there. A tenant can ambush an uniformed landlord at a moment of weakness causing the property owner to give into a request that is against the property owner's own interests.

The result of acceding to what appears to be simple request can be a disaster in the long run. Furthermore, once the renter knows there is an opportunity to appeal, the renter will take every question to the rental investor, which cost the landlord time and effort.

Tenants will use contact with the landlord to build a personal relationship with the owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at strange hours or with crazy requests.

 

We're paid to be your protect the owner's interests. It's more difficult to achieve that goal when the tenant is going to ask the property owner to second-guess our work.