Communications With The Tenant

One of the primary services that a property management professional in Penn Laird performs is providing a level of separation between the renter and the property owner. The best practice is for the rental investor to deny any direct contact with the renter. Important advice for owners: avoid sharing your contact information with the tenant.

Renters in Penn Laird will often ask to change lease provisions, or make other special requests. The property manager knows the rules and knows why the lease provisions are there. A renter can catch an uniformed property owner at a moment of ignorance causing the landlord to give into a request that is counter to the owner's own interests.

The result of giving into what appears to be simple request can be disastrous. Furthermore, once the tenant believes there is an opportunity to appeal, the renter will appeal every question to the owner, which cost the landlord time and effort.

Tenants will use contact with the landlord to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at strange hours or with various requests.

 

We're paid to be your defend the rental investor's interests. It's more difficult to do that job when the tenant is going to ask the rental investor to second-guess our work.