Communications With The Tenant

One of the primary services that any property management professional in Penn Laird performs is providing a level of separation between the renter and the owner. The best practice is for the landlord to avoid any direct contact with the renter. Important tip for owners: never share your contact information with the tenant.

Renters in Penn Laird will often ask to bend rules, or make other special requests. The property management expert knows the rules and knows why the lease provisions are there in the first place. A renter can ambush an uniformed property owner at a moment of weakness causing the rental investor to give into a request that is against the property owner's own interests.

The result of acceding to a seemingly simple favor can be a disaster in the long run. Furthermore, once the renter believes there is an opportunity to appeal, the tenant will take all matters to the rental investor, which cost the owner time and effort.

Renters will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at odd hours or with various requests.

 

We're paid to be your protect the owner's interests. It's more difficult to do that job when the renter is going to ask the owner to second-guess our work.