Communications With The Tenant

One of the primary duties that your property management expert in Penn Laird performs is providing a level of separation between the renter and the owner. The best practice is for the rental investor to avoid any direct contact with the tenant. Important tip for property owners: never share your contact information with the renter.

Renters in Penn Laird typically ask to bend rules, or make other special requests. The property manager knows the lease and knows why the lease provisions are there in the first place. A tenant can ambush an uniformed owner at a moment of weakness causing the owner to grant a request that is against the owner's own interests.

The result of acceding to what appears to be simple request can be disastrous. Furthermore, once the renter believes there is a higher authority to appeal to, the tenant will appeal every question to the owner, which cost the property owner time and effort.

Renters will use contact with the landlord to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at odd hours or with various requests.

 

We're paid to be your defend the property owner's interests. It's harder to do that job when the tenant is going to ask the property owner to overrule our work.