Communications With The Tenant

One of the most critical duties that your property management expert in Linville performs is providing a level of separation between the tenant and the owner. The best practice is for the rental investor to avoid any direct contact with the renter. Important advice for owners: avoid sharing your contact information with the tenant.

Renters in Linville often ask to break lease provisions, or make other special requests. The property manager knows the rules and knows why the rules are there in the first place. A renter can catch an uniformed property owner at a moment of weakness causing the property owner to give into a request that is against the rental investor's own interests.

The consequence of acceding to what appears to be simple request can be a disaster in the long run. Furthermore, once the renter knows there is a higher authority to appeal to, the renter will take every question to the rental investor, which cost the rental investor time and effort.

Tenants will use contact with the landlord to build a personal relationship with the owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at odd hours or with various requests.

 

We're paid to be your protect the owner's interests. It's harder to achieve that goal when the tenant is going to ask the rental investor to overrule our work.