Communications With The Tenant

One of the primary duties that a property management professional in Linville performs is providing a level of separation between the renter and the property owner. The best practice is for the owner to avoid any direct contact with the tenant. Important advice for owners: never share your contact information with the tenant.

Renters in Linville typically ask to change lease provisions, or make other special requests. The property management professional knows the rules and knows why the lease provisions are there in the first place. A tenant can catch an uniformed property owner at a moment of weakness causing the property owner to grant a request that is counter to the property owner's own interests.

The result of giving into what appears to be simple favor can be a disaster in the long run. Furthermore, once the renter knows there is a higher authority to appeal to, the renter will take every question to the owner, which cost the rental investor time and effort.

Tenants will use contact with the property owner to build a personal relationship with the owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at odd hours or with various requests.

 

We're paid to be your defend the rental investor's interests. It's more difficult to do that job when the renter is going to ask the property owner to second-guess our work.