Communications With The Tenant

One of the most important services that a property management professional in Linville performs is providing a level of separation between the tenant and the owner. The best practice is for the property owner to avoid any direct contact with the renter. Important tip for landlords: avoid sharing your contact information with the tenant.

Renters in Linville will often ask to change rules, or make other special requests. The property manager knows the lease and knows why the lease provisions exist. A tenant can catch an uniformed owner at a moment of weakness causing the owner to give into a request that is counter to the property owner's own interests.

The consequence of acceding to a seemingly simple favor can be a disaster in the long run. Furthermore, once the tenant believes there is a higher authority to appeal to, the renter will appeal every question to the owner, which cost the rental investor time and effort.

Tenants will use contact with the property owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at unreasonable hours or with unreasonable requests.

 

We're paid to be your protect the landlord's interests. It's more difficult to achieve that goal when the renter is going to ask the property owner to second-guess our work.