Communications With The Tenant

One of the most important duties that a property management expert in Hinton performs is providing a level of separation between the tenant and the owner. The best practice is for the property owner to deny any direct contact with the tenant. Important advice for property owners: never share your contact information with the tenant.

Tenants in Hinton often ask to change lease provisions, or make other special requests. The property manager knows the lease and knows why the rules exist. A tenant can catch an uniformed owner at a moment of ignorance causing the property owner to grant a request that is counter to the landlord's own interests.

The consequence of giving into a seemingly simple favor can be disastrous. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will appeal all matters to the property owner, which cost the rental investor time and effort.

Tenants will use contact with the owner to build a personal relationship with the owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at strange hours or with crazy requests.

 

We're paid to be your protect the landlord's interests. It's more difficult to do that job when the renter is going to ask the landlord to second-guess our work.