Communications With The Tenant

One of the important duties that any property manager in Grottoes performs is providing a level of separation between the tenant and the rental investor. The best practice is for the landlord to avoid any direct contact with the renter. Important advice for rental investors: never share your contact information with the renter.

Tenants in Grottoes will often ask to change rules, or ask for other special requests. The property manager knows the lease and knows why the rules are there. A tenant can catch an uniformed owner at a moment of ignorance causing the owner to grant a request that is against the landlord's own interests.

The consequence of giving into what appears to be simple favor can be a disaster in the long run. Furthermore, once the tenant knows there is an opportunity to appeal, the renter will appeal every question to the owner, which cost the owner time and effort.

Tenants will use contact with the landlord to build a personal relationship with the property owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at strange hours or with unreasonable requests.

 

We're paid to be your protect the owner's interests. It's harder to do that job when the tenant is going to ask the property owner to overrule our work.