Communications With The Tenant

One of the primary duties that your property manager in Bridgewater performs is providing a level of separation between the tenant and the property owner. The best practice is for the rental investor to deny any direct contact with the tenant. Important advice for rental investors: avoid sharing your contact information with the renter.

Tenants in Bridgewater often ask to change lease provisions, or make other special requests. The property management professional knows the rules and knows why the rules are there. A renter can catch an uniformed landlord at a moment of weakness causing the rental investor to grant a request that is counter to the rental investor's own interests.

The consequence of acceding to what appears to be simple favor can be disastrous. Furthermore, once the renter believes there is an opportunity to appeal, the tenant will appeal all matters to the rental investor, which cost the property owner time and effort.

Tenants will use contact with the property owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at unreasonable hours or with crazy requests.

 

We're paid to be your defend the rental investor's interests. It's harder to achieve that goal when the renter is going to ask the owner to second-guess our work.