Communications With The Tenant

Handling interactions with a tenant in Woodville

One of the most important services that a property manager in Woodville performs is providing a level of separation between the tenant and the owner. The best practice is for the property owner to deny any direct contact with the tenant. Important advice for property owners: never share your contact information with the renter.

Renters in Woodville may ask to change lease provisions, or make other special requests. The property management professional knows the lease and knows why the rules are there. A tenant can catch an uniformed owner at a moment of ignorance causing the rental investor to grant a request that is against the landlord's own interests.

The consequence of giving into a seemingly simple request can be a disaster in the long run. Furthermore, once the tenant believes there is a higher authority to appeal to, the renter will appeal all matters to the landlord, which cost the landlord time and effort.

Tenants will use contact with the owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at odd hours or with crazy requests.

 

We're paid to be your protect the rental investor's interests. It's more difficult to achieve that goal when the renter is going to ask the property owner to second-guess our work.