Communications With The Tenant

One of the primary duties that any property management professional in Washington performs is providing a level of separation between the renter and the property owner. The best practice is for the property owner to deny any direct contact with the renter. Important tip for property owners: avoid sharing your contact information with the tenant.

Tenants in Washington may ask to bend rules, or make other special requests. The property manager knows the rules and knows why the lease provisions are there. A tenant can ambush an uniformed landlord at a moment of ignorance causing the owner to grant a request that is counter to the owner's own interests.

The result of acceding to a seemingly simple favor can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the renter will appeal all matters to the landlord, which cost the landlord time and effort.

Tenants will use contact with the landlord to build a personal relationship with the rental investor. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at odd hours or with unreasonable requests.

 

We're paid to be your protect the property owner's interests. It's harder to achieve that goal when the renter is going to ask the rental investor to overrule our work.