Communications With The Tenant

One of the primary services that a property manager in Washington performs is providing a level of separation between the tenant and the property owner. The best practice is for the rental investor to avoid any direct contact with the tenant. Important tip for property owners: avoid sharing your contact information with the renter.

Renters in Washington often ask to break lease provisions, or ask for other special requests. The property management expert knows the rules and knows why the rules are there in the first place. A tenant can ambush an uniformed property owner at a moment of weakness causing the rental investor to give into a request that is against the rental investor's own interests.

The result of giving into a seemingly simple request can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the tenant will appeal every question to the landlord, which cost the property owner time and effort.

Renters will use contact with the landlord to build a personal relationship with the property owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at odd hours or with unreasonable requests.

 

We're paid to be your protect the rental investor's interests. It's harder to achieve that goal when the renter is going to ask the owner to second-guess our work.