Communications With The Tenant

One of the most important services that a property manager in Washington performs is providing a level of separation between the renter and the owner. The best practice is for the property owner to deny any direct contact with the renter. Important tip for rental investors: never share your contact information with the tenant.

Tenants in Washington typically ask to change lease provisions, or ask for other special requests. The property manager knows the lease and knows why the lease provisions are there. A renter can ambush an uniformed property owner at a moment of ignorance causing the rental investor to grant a request that is counter to the property owner's own interests.

The consequence of acceding to a seemingly simple favor can be disastrous. Furthermore, once the renter believes there is an opportunity to appeal, the tenant will appeal all matters to the owner, which cost the landlord time and effort.

Renters will use contact with the rental investor to build a personal relationship with the property owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at odd hours or with various requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to do that job when the tenant is going to ask the owner to overrule our work.