Communications With The Tenant

One of the primary duties that your property management professional in Washington performs is providing a level of separation between the renter and the property owner. The best practice is for the rental investor to avoid any direct contact with the tenant. Important tip for property owners: avoid sharing your contact information with the tenant.

Tenants in Washington may ask to change rules, or ask for other special requests. The property management expert knows the lease and knows why the lease provisions exist. A tenant can catch an uniformed landlord at a moment of weakness causing the owner to give into a request that is counter to the property owner's own interests.

The result of giving into a seemingly simple favor can be disastrous. Furthermore, once the tenant believes there is a higher authority to appeal to, the renter will appeal every question to the landlord, which cost the owner time and effort.

Renters will use contact with the landlord to build a personal relationship with the property owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at unreasonable hours or with unreasonable requests.

 

We're paid to be your protect the owner's interests. It's more difficult to achieve that goal when the renter is going to ask the landlord to overrule our work.