Communications With The Tenant

One of the most important duties that a property management expert in Washington performs is providing a level of separation between the renter and the rental investor. The best practice is for the owner to deny any direct contact with the renter. Important advice for owners: avoid sharing your contact information with the renter.

Renters in Washington may ask to break lease provisions, or make other special requests. The property manager knows the rules and knows why the rules are there in the first place. A tenant can catch an uniformed owner at a moment of ignorance causing the owner to grant a request that is against the rental investor's own interests.

The consequence of acceding to a seemingly simple favor can be a disaster in the long run. Furthermore, once the tenant believes there is an opportunity to appeal, the renter will take all matters to the property owner, which cost the property owner time and effort.

Renters will use contact with the rental investor to build a personal relationship with the property owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at unreasonable hours or with various requests.

 

We're paid to be your defend the rental investor's interests. It's harder to achieve that goal when the renter is going to ask the property owner to second-guess our work.