Communications With The Tenant

One of the most important services that a property manager in Washington performs is providing a level of separation between the tenant and the landlord. The best practice is for the landlord to avoid any direct contact with the renter. Important tip for rental investors: avoid sharing your contact information with the tenant.

Tenants in Washington typically ask to bend rules, or make other special requests. The property manager knows the rules and knows why the lease provisions are there in the first place. A tenant can catch an uniformed landlord at a moment of weakness causing the property owner to give into a request that is counter to the property owner's own interests.

The result of acceding to what appears to be simple request can be disastrous. Furthermore, once the tenant knows there is a higher authority to appeal to, the tenant will take every question to the rental investor, which cost the landlord time and effort.

Tenants will use contact with the property owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at strange hours or with various requests.

 

We're paid to be your defend the landlord's interests. It's harder to do that job when the renter is going to ask the property owner to second-guess our work.