Communications With The Tenant

One of the most critical services that a property management professional in Huntly performs is providing a level of separation between the tenant and the landlord. The best practice is for the owner to avoid any direct contact with the renter. Important tip for property owners: never share your contact information with the renter.

Renters in Huntly may ask to bend rules, or ask for other special requests. The property manager knows the lease and knows why the lease provisions are there. A renter can catch an uniformed landlord at a moment of ignorance causing the rental investor to give into a request that is counter to the landlord's own interests.

The result of acceding to a seemingly simple request can be disastrous. Furthermore, once the renter believes there is an opportunity to appeal, the tenant will take all matters to the property owner, which cost the rental investor time and effort.

Renters will use contact with the property owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at unreasonable hours or with unreasonable requests.

 

We're paid to be your protect the property owner's interests. It's harder to achieve that goal when the tenant is going to ask the owner to second-guess our work.