Communications With The Tenant

One of the most important services that any property management professional in Chester Gap performs is providing a level of separation between the tenant and the landlord. The best practice is for the property owner to deny any direct contact with the renter. Important tip for landlords: never share your contact information with the tenant.

Tenants in Chester Gap will often ask to change lease provisions, or make other special requests. The property management professional knows the lease and knows why the lease provisions exist. A tenant can ambush an uniformed landlord at a moment of ignorance causing the owner to grant a request that is counter to the property owner's own interests.

The result of giving into a seemingly simple favor can be disastrous. Furthermore, once the renter knows there is a higher authority to appeal to, the renter will take all matters to the landlord, which cost the property owner time and effort.

Renters will use contact with the owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at strange hours or with various requests.

 

We're paid to be your defend the owner's interests. It's more difficult to achieve that goal when the tenant is going to ask the property owner to second-guess our work.