Communications With The Tenant

One of the primary duties that your property management professional in Castleton performs is providing a level of separation between the renter and the rental investor. The best practice is for the rental investor to deny any direct contact with the renter. Important tip for landlords: never share your contact information with the tenant.

Renters in Castleton will often ask to bend rules, or ask for other special requests. The property manager knows the rules and knows why the rules are there in the first place. A renter can catch an uniformed property owner at a moment of weakness causing the rental investor to grant a request that is counter to the rental investor's own interests.

The consequence of acceding to a seemingly simple favor can be a disaster in the long run. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will take every question to the rental investor, which cost the owner time and effort.

Renters will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at strange hours or with unreasonable requests.

 

We're paid to be your defend the rental investor's interests. It's harder to achieve that goal when the renter is going to ask the landlord to second-guess our work.