Communications With The Tenant

One of the primary duties that your property manager in Castleton performs is providing a level of separation between the renter and the property owner. The best practice is for the property owner to avoid any direct contact with the tenant. Important advice for landlords: avoid sharing your contact information with the tenant.

Tenants in Castleton often ask to bend rules, or make other special requests. The property management expert knows the lease and knows why the rules exist. A renter can ambush an uniformed owner at a moment of ignorance causing the property owner to grant a request that is against the rental investor's own interests.

The consequence of giving into what appears to be simple favor can be disastrous. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will take every question to the landlord, which cost the property owner time and effort.

Tenants will use contact with the property owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at odd hours or with unreasonable requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to achieve that goal when the tenant is going to ask the owner to second-guess our work.