Communications With The Tenant

One of the important duties that your property management expert in Castleton performs is providing a level of separation between the renter and the property owner. The best practice is for the rental investor to deny any direct contact with the tenant. Important tip for landlords: avoid sharing your contact information with the tenant.

Tenants in Castleton often ask to bend rules, or make other special requests. The property manager knows the rules and knows why the rules are there in the first place. A renter can ambush an uniformed landlord at a moment of weakness causing the owner to grant a request that is against the property owner's own interests.

The result of acceding to a seemingly simple favor can be disastrous. Furthermore, once the tenant believes there is an opportunity to appeal, the renter will take every question to the owner, which cost the property owner time and effort.

Renters will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at strange hours or with crazy requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to achieve that goal when the renter is going to ask the property owner to second-guess our work.