Communications With The Tenant

One of the primary services that any property management professional in Boston performs is providing a level of separation between the renter and the property owner. The best practice is for the rental investor to avoid any direct contact with the renter. Important tip for landlords: avoid sharing your contact information with the tenant.

Tenants in Boston will often ask to bend rules, or make other special requests. The property management expert knows the rules and knows why the lease provisions exist. A renter can catch an uniformed rental investor at a moment of weakness causing the landlord to grant a request that is against the property owner's own interests.

The consequence of acceding to what appears to be simple request can be a disaster in the long run. Furthermore, once the tenant believes there is an opportunity to appeal, the tenant will appeal all matters to the owner, which cost the rental investor time and effort.

Renters will use contact with the landlord to build a personal relationship with the property owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at odd hours or with unreasonable requests.

 

We're paid to be your protect the rental investor's interests. It's more difficult to achieve that goal when the renter is going to ask the landlord to second-guess our work.