Communications With The Tenant

One of the important services that a property manager in Boston performs is providing a level of separation between the tenant and the landlord. The best practice is for the landlord to deny any direct contact with the tenant. Important tip for property owners: never share your contact information with the renter.

Renters in Boston typically ask to change rules, or make other special requests. The property management expert knows the lease and knows why the lease provisions are there in the first place. A renter can ambush an uniformed owner at a moment of weakness causing the landlord to grant a request that is counter to the rental investor's own interests.

The result of acceding to a seemingly simple request can be a disaster in the long run. Furthermore, once the renter knows there is a higher authority to appeal to, the tenant will take all matters to the landlord, which cost the owner time and effort.

Renters will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at odd hours or with various requests.

 

We're paid to be your protect the property owner's interests. It's harder to do that job when the renter is going to ask the landlord to second-guess our work.