Communications With The Tenant

One of the primary services that any property manager in Boston performs is providing a level of separation between the tenant and the rental investor. The best practice is for the property owner to avoid any direct contact with the renter. Important tip for property owners: avoid sharing your contact information with the tenant.

Tenants in Boston will often ask to break lease provisions, or ask for other special requests. The property management expert knows the lease and knows why the rules exist. A tenant can catch an uniformed owner at a moment of weakness causing the property owner to give into a request that is against the owner's own interests.

The consequence of acceding to what appears to be simple request can be disastrous. Furthermore, once the tenant believes there is a higher authority to appeal to, the renter will take all matters to the property owner, which cost the landlord time and effort.

Tenants will use contact with the owner to build a personal relationship with the owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at strange hours or with unreasonable requests.

 

We're paid to be your defend the property owner's interests. It's harder to do that job when the tenant is going to ask the owner to second-guess our work.