Communications With The Tenant

Managing interactions with a renter in Woodbridge

One of the most critical duties that your property manager in Woodbridge performs is providing a level of separation between the renter and the rental investor. The best practice is for the property owner to deny any direct contact with the renter. Important advice for owners: avoid sharing your contact information with the renter.

Tenants in Woodbridge may ask to break rules, or ask for other special requests. The property manager knows the rules and knows why the rules exist. A tenant can ambush an uniformed owner at a moment of ignorance causing the landlord to grant a request that is against the owner's own interests.

The consequence of giving into a seemingly simple favor can be a disaster in the long run. Furthermore, once the tenant knows there is a higher authority to appeal to, the tenant will take all matters to the owner, which cost the rental investor time and effort.

Renters will use contact with the rental investor to build a personal relationship with the landlord. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at unreasonable hours or with unreasonable requests.

 

We're paid to be your protect the rental investor's interests. It's harder to achieve that goal when the tenant is going to ask the landlord to overrule our work.