Communications With The Tenant

One of the primary duties that your property management expert in Triangle performs is providing a level of separation between the renter and the landlord. The best practice is for the landlord to deny any direct contact with the renter. Important advice for landlords: never share your contact information with the renter.

Tenants in Triangle often ask to bend lease provisions, or make other special requests. The property management expert knows the rules and knows why the rules are there in the first place. A renter can catch an uniformed property owner at a moment of weakness causing the rental investor to give into a request that is against the property owner's own interests.

The consequence of acceding to what appears to be simple request can be disastrous. Furthermore, once the renter knows there is an opportunity to appeal, the renter will appeal every question to the property owner, which cost the landlord time and effort.

Renters will use contact with the rental investor to build a personal relationship with the property owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at strange hours or with crazy requests.

 

We're paid to be your defend the rental investor's interests. It's harder to achieve that goal when the tenant is going to ask the owner to overrule our work.