Communications With The Tenant

One of the most important duties that a property management professional in Triangle performs is providing a level of separation between the tenant and the property owner. The best practice is for the landlord to avoid any direct contact with the tenant. Important tip for property owners: never share your contact information with the tenant.

Renters in Triangle will often ask to break lease provisions, or make other special requests. The property management expert knows the rules and knows why the rules are there in the first place. A tenant can ambush an uniformed property owner at a moment of ignorance causing the landlord to grant a request that is against the landlord's own interests.

The result of acceding to a seemingly simple request can be disastrous. Furthermore, once the tenant believes there is a higher authority to appeal to, the renter will appeal all matters to the owner, which cost the owner time and effort.

Renters will use contact with the rental investor to build a personal relationship with the landlord. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at odd hours or with crazy requests.

 

We're paid to be your protect the property owner's interests. It's more difficult to do that job when the tenant is going to ask the landlord to second-guess our work.