Communications With The Tenant

One of the important services that a property management professional in Southbridge performs is providing a level of separation between the renter and the rental investor. The best practice is for the landlord to avoid any direct contact with the renter. Important advice for owners: avoid sharing your contact information with the renter.

Renters in Southbridge may ask to break rules, or make other special requests. The property management expert knows the rules and knows why the rules are there in the first place. A tenant can ambush an uniformed rental investor at a moment of weakness causing the rental investor to give into a request that is counter to the rental investor's own interests.

The consequence of acceding to a seemingly simple favor can be a disaster in the long run. Furthermore, once the tenant believes there is an opportunity to appeal, the tenant will take every question to the landlord, which cost the landlord time and effort.

Renters will use contact with the landlord to build a personal relationship with the rental investor. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at odd hours or with various requests.

 

We're paid to be your defend the landlord's interests. It's more difficult to do that job when the renter is going to ask the owner to second-guess our work.