Communications With The Tenant

One of the most important duties that a property management expert in Northern Virginia performs is providing a level of separation between the renter and the landlord. The best practice is for the owner to avoid any direct contact with the renter. Important advice for rental investors: avoid sharing your contact information with the tenant.

Renters in Northern Virginia often ask to bend rules, or make other special requests. The property management expert knows the lease and knows why the lease provisions are there in the first place. A tenant can catch an uniformed landlord at a moment of weakness causing the property owner to give into a request that is counter to the landlord's own interests.

The consequence of acceding to a seemingly simple request can be disastrous. Furthermore, once the renter believes there is an opportunity to appeal, the tenant will appeal every question to the landlord, which cost the owner time and effort.

Tenants will use contact with the landlord to build a personal relationship with the property owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at strange hours or with crazy requests.

 

We're paid to be your defend the rental investor's interests. It's more difficult to achieve that goal when the renter is going to ask the property owner to overrule our work.