Communications With The Tenant

One of the most important duties that any property management professional in Northern Virginia performs is providing a level of separation between the renter and the property owner. The best practice is for the rental investor to avoid any direct contact with the tenant. Important tip for landlords: never share your contact information with the tenant.

Renters in Northern Virginia will often ask to bend rules, or make other special requests. The property management expert knows the lease and knows why the rules are there. A tenant can ambush an uniformed rental investor at a moment of ignorance causing the landlord to give into a request that is against the property owner's own interests.

The result of giving into what appears to be simple request can be a disaster in the long run. Furthermore, once the tenant knows there is a higher authority to appeal to, the renter will appeal all matters to the rental investor, which cost the property owner time and effort.

Renters will use contact with the owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at strange hours or with various requests.

 

We're paid to be your defend the owner's interests. It's more difficult to achieve that goal when the renter is going to ask the owner to second-guess our work.