Communications With The Tenant

One of the important duties that your property manager in Northern Virginia performs is providing a level of separation between the tenant and the property owner. The best practice is for the landlord to deny any direct contact with the tenant. Important advice for property owners: never share your contact information with the tenant.

Tenants in Northern Virginia will often ask to change lease provisions, or ask for other special requests. The property management professional knows the rules and knows why the rules are there in the first place. A renter can ambush an uniformed landlord at a moment of weakness causing the rental investor to grant a request that is counter to the property owner's own interests.

The consequence of giving into a seemingly simple favor can be a disaster in the long run. Furthermore, once the tenant believes there is a higher authority to appeal to, the renter will appeal every question to the owner, which cost the property owner time and effort.

Tenants will use contact with the owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at unreasonable hours or with various requests.

 

We're paid to be your defend the landlord's interests. It's more difficult to do that job when the tenant is going to ask the rental investor to second-guess our work.