Communications With The Tenant

One of the most important services that your property management professional in Northern Virginia performs is providing a level of separation between the renter and the property owner. The best practice is for the rental investor to deny any direct contact with the renter. Important tip for landlords: avoid sharing your contact information with the tenant.

Tenants in Northern Virginia may ask to bend rules, or make other special requests. The property management professional knows the lease and knows why the lease provisions are there in the first place. A renter can catch an uniformed landlord at a moment of ignorance causing the rental investor to give into a request that is against the owner's own interests.

The consequence of giving into what appears to be simple favor can be a disaster in the long run. Furthermore, once the renter believes there is an opportunity to appeal, the tenant will appeal every question to the property owner, which cost the rental investor time and effort.

Renters will use contact with the landlord to build a personal relationship with the rental investor. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at unreasonable hours or with crazy requests.

 

We're paid to be your defend the owner's interests. It's more difficult to do that job when the tenant is going to ask the property owner to second-guess our work.