Communications With The Tenant

One of the important services that any property management expert in Northern Virginia performs is providing a level of separation between the renter and the rental investor. The best practice is for the landlord to deny any direct contact with the renter. Important advice for rental investors: avoid sharing your contact information with the renter.

Tenants in Northern Virginia will often ask to bend rules, or make other special requests. The property manager knows the lease and knows why the lease provisions are there. A tenant can catch an uniformed rental investor at a moment of ignorance causing the owner to grant a request that is counter to the owner's own interests.

The consequence of acceding to a seemingly simple request can be disastrous. Furthermore, once the renter knows there is a higher authority to appeal to, the renter will take every question to the property owner, which cost the property owner time and effort.

Renters will use contact with the rental investor to build a personal relationship with the rental investor. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at unreasonable hours or with unreasonable requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to do that job when the renter is going to ask the owner to overrule our work.