Communications With The Tenant

One of the most critical duties that your property management professional in Northern Virginia performs is providing a level of separation between the renter and the rental investor. The best practice is for the landlord to deny any direct contact with the renter. Important advice for rental investors: avoid sharing your contact information with the tenant.

Tenants in Northern Virginia often ask to break rules, or make other special requests. The property manager knows the lease and knows why the lease provisions are there in the first place. A renter can ambush an uniformed landlord at a moment of ignorance causing the owner to give into a request that is against the property owner's own interests.

The consequence of acceding to what appears to be simple favor can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the tenant will appeal all matters to the landlord, which cost the owner time and effort.

Tenants will use contact with the landlord to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at unreasonable hours or with crazy requests.

 

We're paid to be your defend the landlord's interests. It's more difficult to do that job when the tenant is going to ask the rental investor to overrule our work.