Communications With The Tenant

One of the most important services that a property manager in Northern Virginia performs is providing a level of separation between the tenant and the property owner. The best practice is for the rental investor to avoid any direct contact with the renter. Important advice for property owners: never share your contact information with the renter.

Tenants in Northern Virginia often ask to bend rules, or make other special requests. The property management expert knows the lease and knows why the lease provisions exist. A tenant can ambush an uniformed owner at a moment of ignorance causing the rental investor to grant a request that is counter to the landlord's own interests.

The result of acceding to what appears to be simple request can be a disaster in the long run. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will appeal all matters to the property owner, which cost the rental investor time and effort.

Renters will use contact with the owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at odd hours or with crazy requests.

 

We're paid to be your protect the owner's interests. It's harder to do that job when the renter is going to ask the rental investor to second-guess our work.