Communications With The Tenant

One of the most important services that any property management professional in Northern Virginia performs is providing a level of separation between the tenant and the property owner. The best practice is for the landlord to deny any direct contact with the renter. Important advice for property owners: avoid sharing your contact information with the renter.

Renters in Northern Virginia will often ask to break lease provisions, or make other special requests. The property management professional knows the lease and knows why the lease provisions are there. A tenant can catch an uniformed owner at a moment of weakness causing the owner to give into a request that is counter to the rental investor's own interests.

The consequence of giving into a seemingly simple request can be disastrous. Furthermore, once the tenant knows there is a higher authority to appeal to, the tenant will take all matters to the landlord, which cost the owner time and effort.

Tenants will use contact with the landlord to build a personal relationship with the rental investor. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at strange hours or with various requests.

 

We're paid to be your defend the landlord's interests. It's harder to do that job when the tenant is going to ask the landlord to overrule our work.