Communications With The Tenant

One of the most critical services that your property manager in Northern Virginia performs is providing a level of separation between the renter and the property owner. The best practice is for the landlord to deny any direct contact with the tenant. Important advice for rental investors: never share your contact information with the renter.

Renters in Northern Virginia may ask to change rules, or make other special requests. The property management expert knows the rules and knows why the lease provisions are there. A tenant can catch an uniformed owner at a moment of weakness causing the owner to give into a request that is against the owner's own interests.

The result of giving into a seemingly simple favor can be a disaster in the long run. Furthermore, once the renter knows there is a higher authority to appeal to, the tenant will appeal every question to the landlord, which cost the rental investor time and effort.

Tenants will use contact with the property owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at strange hours or with crazy requests.

 

We're paid to be your defend the rental investor's interests. It's harder to do that job when the tenant is going to ask the owner to overrule our work.