Communications With The Tenant

One of the primary duties that your property manager in Montclair performs is providing a level of separation between the tenant and the owner. The best practice is for the property owner to avoid any direct contact with the renter. Important advice for property owners: never share your contact information with the renter.

Tenants in Montclair will often ask to change rules, or ask for other special requests. The property management expert knows the rules and knows why the lease provisions exist. A tenant can catch an uniformed owner at a moment of weakness causing the landlord to give into a request that is counter to the owner's own interests.

The result of giving into what appears to be simple request can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the renter will take all matters to the owner, which cost the owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the landlord. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at unreasonable hours or with various requests.

 

We're paid to be your protect the owner's interests. It's more difficult to do that job when the tenant is going to ask the owner to second-guess our work.