Communications With The Tenant

One of the important duties that your property management expert in Montclair performs is providing a level of separation between the tenant and the rental investor. The best practice is for the property owner to avoid any direct contact with the renter. Important advice for landlords: avoid sharing your contact information with the tenant.

Tenants in Montclair typically ask to bend lease provisions, or ask for other special requests. The property manager knows the rules and knows why the rules are there. A tenant can ambush an uniformed property owner at a moment of ignorance causing the landlord to grant a request that is against the rental investor's own interests.

The consequence of giving into what appears to be simple favor can be a disaster in the long run. Furthermore, once the tenant believes there is a higher authority to appeal to, the renter will take all matters to the owner, which cost the owner time and effort.

Tenants will use contact with the owner to build a personal relationship with the owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at strange hours or with crazy requests.

 

We're paid to be your protect the landlord's interests. It's more difficult to achieve that goal when the tenant is going to ask the property owner to overrule our work.