Communications With The Tenant

One of the most important services that any property management expert in Montclair performs is providing a level of separation between the tenant and the property owner. The best practice is for the rental investor to deny any direct contact with the tenant. Important advice for rental investors: avoid sharing your contact information with the tenant.

Renters in Montclair may ask to break rules, or ask for other special requests. The property manager knows the rules and knows why the rules are there. A renter can catch an uniformed landlord at a moment of ignorance causing the landlord to grant a request that is counter to the rental investor's own interests.

The result of acceding to a seemingly simple favor can be a disaster in the long run. Furthermore, once the tenant knows there is an opportunity to appeal, the tenant will appeal every question to the landlord, which cost the owner time and effort.

Tenants will use contact with the owner to build a personal relationship with the owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at odd hours or with various requests.

 

We're paid to be your protect the landlord's interests. It's more difficult to achieve that goal when the renter is going to ask the landlord to second-guess our work.