Communications With The Tenant

One of the primary duties that your property management expert in Montclair performs is providing a level of separation between the tenant and the landlord. The best practice is for the owner to deny any direct contact with the tenant. Important advice for property owners: avoid sharing your contact information with the tenant.

Renters in Montclair typically ask to change lease provisions, or make other special requests. The property manager knows the lease and knows why the lease provisions are there in the first place. A tenant can ambush an uniformed rental investor at a moment of ignorance causing the owner to give into a request that is against the landlord's own interests.

The consequence of acceding to what appears to be simple favor can be disastrous. Furthermore, once the renter believes there is a higher authority to appeal to, the tenant will appeal every question to the landlord, which cost the property owner time and effort.

Renters will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at odd hours or with various requests.

 

We're paid to be your protect the owner's interests. It's harder to achieve that goal when the renter is going to ask the rental investor to second-guess our work.