Communications With The Tenant

One of the primary duties that your property management professional in Haymarket performs is providing a level of separation between the renter and the owner. The best practice is for the landlord to deny any direct contact with the renter. Important tip for landlords: avoid sharing your contact information with the renter.

Renters in Haymarket often ask to break rules, or make other special requests. The property manager knows the rules and knows why the lease provisions are there in the first place. A tenant can ambush an uniformed rental investor at a moment of weakness causing the rental investor to give into a request that is counter to the landlord's own interests.

The result of acceding to a seemingly simple request can be a disaster in the long run. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will take all matters to the owner, which cost the owner time and effort.

Tenants will use contact with the landlord to build a personal relationship with the property owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at unreasonable hours or with crazy requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to achieve that goal when the tenant is going to ask the landlord to second-guess our work.