Communications With The Tenant

One of the primary duties that any property management expert in Haymarket performs is providing a level of separation between the tenant and the rental investor. The best practice is for the landlord to avoid any direct contact with the renter. Important tip for owners: never share your contact information with the renter.

Renters in Haymarket will often ask to break rules, or make other special requests. The property manager knows the lease and knows why the rules are there in the first place. A tenant can ambush an uniformed rental investor at a moment of ignorance causing the owner to give into a request that is against the property owner's own interests.

The result of giving into a seemingly simple favor can be a disaster in the long run. Furthermore, once the renter believes there is an opportunity to appeal, the tenant will appeal all matters to the property owner, which cost the rental investor time and effort.

Renters will use contact with the rental investor to build a personal relationship with the owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at strange hours or with unreasonable requests.

 

We're paid to be your protect the property owner's interests. It's harder to achieve that goal when the renter is going to ask the rental investor to overrule our work.