Communications With The Tenant

One of the most critical duties that any property management professional in Gainesville performs is providing a level of separation between the tenant and the landlord. The best practice is for the owner to avoid any direct contact with the tenant. Important advice for property owners: never share your contact information with the tenant.

Tenants in Gainesville typically ask to change rules, or make other special requests. The property management professional knows the lease and knows why the lease provisions exist. A renter can ambush an uniformed owner at a moment of weakness causing the landlord to grant a request that is against the property owner's own interests.

The consequence of acceding to what appears to be simple request can be a disaster in the long run. Furthermore, once the renter knows there is a higher authority to appeal to, the renter will appeal all matters to the landlord, which cost the property owner time and effort.

Tenants will use contact with the owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at strange hours or with crazy requests.

 

We're paid to be your protect the landlord's interests. It's harder to do that job when the tenant is going to ask the landlord to second-guess our work.