Communications With The Tenant

One of the most important duties that your property management professional in Dumfries performs is providing a level of separation between the tenant and the property owner. The best practice is for the property owner to avoid any direct contact with the renter. Important advice for landlords: avoid sharing your contact information with the renter.

Renters in Dumfries may ask to change lease provisions, or make other special requests. The property manager knows the lease and knows why the rules are there in the first place. A renter can ambush an uniformed landlord at a moment of weakness causing the rental investor to give into a request that is against the rental investor's own interests.

The consequence of giving into what appears to be simple favor can be a disaster in the long run. Furthermore, once the tenant believes there is an opportunity to appeal, the renter will take all matters to the rental investor, which cost the landlord time and effort.

Tenants will use contact with the landlord to build a personal relationship with the property owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at strange hours or with crazy requests.

 

We're paid to be your protect the property owner's interests. It's more difficult to do that job when the tenant is going to ask the property owner to second-guess our work.