Communications With The Tenant

One of the most important duties that a property management professional in Dumfries performs is providing a level of separation between the tenant and the rental investor. The best practice is for the property owner to avoid any direct contact with the tenant. Important tip for property owners: avoid sharing your contact information with the renter.

Tenants in Dumfries typically ask to break rules, or ask for other special requests. The property management expert knows the rules and knows why the rules are there. A tenant can ambush an uniformed landlord at a moment of ignorance causing the landlord to give into a request that is counter to the owner's own interests.

The consequence of acceding to a seemingly simple favor can be a disaster in the long run. Furthermore, once the tenant knows there is an opportunity to appeal, the tenant will take all matters to the landlord, which cost the landlord time and effort.

Renters will use contact with the owner to build a personal relationship with the owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at unreasonable hours or with crazy requests.

 

We're paid to be your defend the property owner's interests. It's harder to achieve that goal when the renter is going to ask the rental investor to overrule our work.