Communications With The Tenant

One of the most critical services that any property manager in Dumfries performs is providing a level of separation between the tenant and the property owner. The best practice is for the landlord to avoid any direct contact with the tenant. Important tip for property owners: never share your contact information with the renter.

Renters in Dumfries will often ask to change lease provisions, or make other special requests. The property management expert knows the rules and knows why the lease provisions are there. A renter can ambush an uniformed property owner at a moment of weakness causing the property owner to grant a request that is against the owner's own interests.

The consequence of acceding to a seemingly simple request can be disastrous. Furthermore, once the renter knows there is a higher authority to appeal to, the tenant will appeal all matters to the owner, which cost the landlord time and effort.

Renters will use contact with the owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at odd hours or with various requests.

 

We're paid to be your protect the property owner's interests. It's more difficult to do that job when the renter is going to ask the owner to overrule our work.