Communications With The Tenant

One of the most important duties that a property management professional in Dumfries performs is providing a level of separation between the renter and the owner. The best practice is for the property owner to avoid any direct contact with the renter. Important advice for property owners: never share your contact information with the renter.

Tenants in Dumfries typically ask to break rules, or make other special requests. The property management expert knows the rules and knows why the rules are there. A renter can ambush an uniformed rental investor at a moment of weakness causing the landlord to give into a request that is counter to the property owner's own interests.

The consequence of acceding to a seemingly simple favor can be a disaster in the long run. Furthermore, once the tenant believes there is an opportunity to appeal, the renter will appeal every question to the owner, which cost the landlord time and effort.

Renters will use contact with the landlord to build a personal relationship with the landlord. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at odd hours or with crazy requests.

 

We're paid to be your defend the rental investor's interests. It's more difficult to do that job when the tenant is going to ask the property owner to second-guess our work.