Communications With The Tenant

One of the most critical services that any property management professional in Catlett performs is providing a level of separation between the tenant and the owner. The best practice is for the owner to avoid any direct contact with the renter. Important advice for rental investors: avoid sharing your contact information with the tenant.

Renters in Catlett may ask to bend lease provisions, or ask for other special requests. The property management professional knows the rules and knows why the rules are there in the first place. A tenant can catch an uniformed rental investor at a moment of ignorance causing the landlord to grant a request that is counter to the owner's own interests.

The consequence of giving into a seemingly simple request can be a disaster in the long run. Furthermore, once the renter believes there is an opportunity to appeal, the tenant will take every question to the property owner, which cost the landlord time and effort.

Renters will use contact with the rental investor to build a personal relationship with the property owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at odd hours or with unreasonable requests.

 

We're paid to be your protect the property owner's interests. It's more difficult to do that job when the renter is going to ask the landlord to second-guess our work.