Communications With The Tenant

One of the most important duties that any property management professional in Catlett performs is providing a level of separation between the renter and the landlord. The best practice is for the property owner to avoid any direct contact with the renter. Important tip for property owners: avoid sharing your contact information with the tenant.

Tenants in Catlett often ask to bend rules, or ask for other special requests. The property management professional knows the lease and knows why the lease provisions are there in the first place. A renter can ambush an uniformed property owner at a moment of ignorance causing the property owner to grant a request that is against the rental investor's own interests.

The result of giving into a seemingly simple favor can be a disaster in the long run. Furthermore, once the renter knows there is a higher authority to appeal to, the tenant will appeal every question to the landlord, which cost the landlord time and effort.

Renters will use contact with the property owner to build a personal relationship with the owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at odd hours or with unreasonable requests.

 

We're paid to be your protect the rental investor's interests. It's harder to do that job when the renter is going to ask the property owner to overrule our work.