Communications With The Tenant

One of the most critical services that a property management professional in Catharpin performs is providing a level of separation between the tenant and the landlord. The best practice is for the landlord to avoid any direct contact with the tenant. Important tip for rental investors: avoid sharing your contact information with the tenant.

Tenants in Catharpin often ask to bend lease provisions, or make other special requests. The property management professional knows the lease and knows why the lease provisions are there in the first place. A renter can catch an uniformed rental investor at a moment of weakness causing the owner to give into a request that is counter to the owner's own interests.

The result of giving into a seemingly simple request can be disastrous. Furthermore, once the renter believes there is an opportunity to appeal, the tenant will appeal every question to the rental investor, which cost the owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at strange hours or with various requests.

 

We're paid to be your protect the rental investor's interests. It's harder to achieve that goal when the renter is going to ask the property owner to overrule our work.