Communications With The Tenant

One of the most critical duties that your property manager in Broad Run performs is providing a level of separation between the renter and the property owner. The best practice is for the rental investor to avoid any direct contact with the tenant. Important advice for property owners: avoid sharing your contact information with the renter.

Tenants in Broad Run often ask to change lease provisions, or ask for other special requests. The property management professional knows the lease and knows why the rules are there. A tenant can ambush an uniformed rental investor at a moment of ignorance causing the owner to give into a request that is against the property owner's own interests.

The result of giving into a seemingly simple favor can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the tenant will take every question to the property owner, which cost the rental investor time and effort.

Renters will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at strange hours or with unreasonable requests.

 

We're paid to be your protect the landlord's interests. It's more difficult to achieve that goal when the renter is going to ask the rental investor to second-guess our work.