Communications With The Tenant

One of the important services that a property manager in Broad Run performs is providing a level of separation between the renter and the landlord. The best practice is for the rental investor to deny any direct contact with the tenant. Important advice for landlords: avoid sharing your contact information with the tenant.

Renters in Broad Run often ask to bend lease provisions, or ask for other special requests. The property management professional knows the rules and knows why the rules are there in the first place. A tenant can ambush an uniformed property owner at a moment of weakness causing the landlord to grant a request that is counter to the owner's own interests.

The consequence of giving into a seemingly simple request can be a disaster in the long run. Furthermore, once the tenant believes there is a higher authority to appeal to, the tenant will appeal all matters to the owner, which cost the landlord time and effort.

Renters will use contact with the rental investor to build a personal relationship with the rental investor. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at strange hours or with unreasonable requests.

 

We're paid to be your defend the owner's interests. It's more difficult to do that job when the renter is going to ask the rental investor to second-guess our work.