Communications With The Tenant

Managing interactions with a tenant in Bristow

One of the most important services that a property management professional in Bristow performs is providing a level of separation between the tenant and the property owner. The best practice is for the owner to avoid any direct contact with the tenant. Important advice for landlords: avoid sharing your contact information with the tenant.

Renters in Bristow will often ask to change lease provisions, or make other special requests. The property manager knows the rules and knows why the lease provisions exist. A renter can ambush an uniformed owner at a moment of weakness causing the rental investor to give into a request that is counter to the owner's own interests.

The result of acceding to what appears to be simple favor can be a disaster in the long run. Furthermore, once the tenant knows there is a higher authority to appeal to, the tenant will take every question to the property owner, which cost the owner time and effort.

Tenants will use contact with the owner to build a personal relationship with the owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at strange hours or with unreasonable requests.

 

We're paid to be your protect the rental investor's interests. It's harder to do that job when the tenant is going to ask the landlord to overrule our work.