Communications With The Tenant

One of the most important duties that a property management professional in Stanley performs is providing a level of separation between the renter and the landlord. The best practice is for the owner to deny any direct contact with the tenant. Important advice for owners: avoid sharing your contact information with the tenant.

Tenants in Stanley may ask to change lease provisions, or make other special requests. The property management professional knows the lease and knows why the lease provisions are there in the first place. A renter can catch an uniformed owner at a moment of ignorance causing the landlord to give into a request that is counter to the owner's own interests.

The consequence of acceding to what appears to be simple request can be a disaster in the long run. Furthermore, once the tenant believes there is an opportunity to appeal, the renter will take all matters to the landlord, which cost the landlord time and effort.

Renters will use contact with the owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at odd hours or with various requests.

 

We're paid to be your protect the property owner's interests. It's more difficult to do that job when the tenant is going to ask the owner to second-guess our work.