Communications With The Tenant

One of the primary duties that any property management professional in Stanley performs is providing a level of separation between the renter and the landlord. The best practice is for the owner to avoid any direct contact with the renter. Important tip for property owners: never share your contact information with the renter.

Tenants in Stanley will often ask to change rules, or make other special requests. The property manager knows the rules and knows why the lease provisions are there. A tenant can catch an uniformed owner at a moment of weakness causing the property owner to give into a request that is against the landlord's own interests.

The consequence of acceding to what appears to be simple request can be a disaster in the long run. Furthermore, once the tenant knows there is an opportunity to appeal, the tenant will appeal all matters to the owner, which cost the landlord time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at strange hours or with various requests.

 

We're paid to be your defend the property owner's interests. It's harder to do that job when the tenant is going to ask the owner to overrule our work.