Communications With The Tenant

One of the most critical duties that your property management professional in Stanley performs is providing a level of separation between the renter and the property owner. The best practice is for the landlord to deny any direct contact with the renter. Important tip for owners: avoid sharing your contact information with the renter.

Tenants in Stanley often ask to change lease provisions, or make other special requests. The property manager knows the rules and knows why the lease provisions are there. A renter can catch an uniformed owner at a moment of ignorance causing the property owner to grant a request that is counter to the owner's own interests.

The result of acceding to what appears to be simple request can be a disaster in the long run. Furthermore, once the tenant knows there is an opportunity to appeal, the renter will appeal every question to the owner, which cost the landlord time and effort.

Renters will use contact with the landlord to build a personal relationship with the owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at odd hours or with various requests.

 

We're paid to be your protect the rental investor's interests. It's harder to achieve that goal when the renter is going to ask the owner to second-guess our work.