Communications With The Tenant

One of the most important services that your property manager in Shenandoah performs is providing a level of separation between the tenant and the landlord. The best practice is for the owner to avoid any direct contact with the renter. Important tip for landlords: never share your contact information with the tenant.

Tenants in Shenandoah may ask to bend rules, or ask for other special requests. The property manager knows the lease and knows why the lease provisions are there. A renter can ambush an uniformed property owner at a moment of ignorance causing the rental investor to grant a request that is counter to the owner's own interests.

The consequence of giving into a seemingly simple request can be a disaster in the long run. Furthermore, once the renter believes there is an opportunity to appeal, the tenant will take every question to the owner, which cost the rental investor time and effort.

Renters will use contact with the owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at unreasonable hours or with unreasonable requests.

 

We're paid to be your protect the property owner's interests. It's more difficult to achieve that goal when the renter is going to ask the property owner to second-guess our work.