Communications With The Tenant

One of the most critical duties that a property manager in Luray performs is providing a level of separation between the tenant and the owner. The best practice is for the property owner to deny any direct contact with the tenant. Important advice for property owners: avoid sharing your contact information with the renter.

Renters in Luray will often ask to break lease provisions, or make other special requests. The property management professional knows the rules and knows why the rules exist. A renter can ambush an uniformed landlord at a moment of ignorance causing the owner to grant a request that is against the owner's own interests.

The consequence of giving into what appears to be simple favor can be disastrous. Furthermore, once the tenant believes there is an opportunity to appeal, the renter will take every question to the owner, which cost the rental investor time and effort.

Tenants will use contact with the owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at strange hours or with crazy requests.

 

We're paid to be your defend the property owner's interests. It's harder to achieve that goal when the tenant is going to ask the property owner to second-guess our work.