Communications With The Tenant

One of the most critical services that a property manager in Luray performs is providing a level of separation between the tenant and the landlord. The best practice is for the property owner to avoid any direct contact with the renter. Important advice for landlords: avoid sharing your contact information with the renter.

Renters in Luray often ask to break rules, or make other special requests. The property manager knows the lease and knows why the rules exist. A renter can ambush an uniformed property owner at a moment of ignorance causing the landlord to grant a request that is against the property owner's own interests.

The consequence of giving into what appears to be simple request can be disastrous. Furthermore, once the renter knows there is a higher authority to appeal to, the tenant will take every question to the landlord, which cost the owner time and effort.

Renters will use contact with the landlord to build a personal relationship with the rental investor. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at unreasonable hours or with crazy requests.

 

We're paid to be your defend the property owner's interests. It's harder to achieve that goal when the tenant is going to ask the landlord to second-guess our work.