Communications With The Tenant

One of the important services that any property management professional in Luray performs is providing a level of separation between the tenant and the property owner. The best practice is for the owner to avoid any direct contact with the renter. Important advice for landlords: avoid sharing your contact information with the tenant.

Renters in Luray often ask to change rules, or ask for other special requests. The property manager knows the lease and knows why the lease provisions are there in the first place. A renter can ambush an uniformed property owner at a moment of weakness causing the property owner to give into a request that is against the landlord's own interests.

The result of giving into what appears to be simple favor can be a disaster in the long run. Furthermore, once the tenant knows there is an opportunity to appeal, the tenant will appeal all matters to the property owner, which cost the rental investor time and effort.

Tenants will use contact with the owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at unreasonable hours or with crazy requests.

 

We're paid to be your defend the rental investor's interests. It's harder to do that job when the renter is going to ask the property owner to overrule our work.