Communications With The Tenant

One of the most important services that any property management expert in Luray performs is providing a level of separation between the renter and the owner. The best practice is for the rental investor to deny any direct contact with the tenant. Important tip for landlords: avoid sharing your contact information with the renter.

Tenants in Luray may ask to break rules, or make other special requests. The property management professional knows the lease and knows why the lease provisions exist. A tenant can ambush an uniformed property owner at a moment of ignorance causing the rental investor to grant a request that is counter to the rental investor's own interests.

The consequence of giving into what appears to be simple favor can be a disaster in the long run. Furthermore, once the renter knows there is a higher authority to appeal to, the renter will take every question to the rental investor, which cost the landlord time and effort.

Tenants will use contact with the owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at odd hours or with crazy requests.

 

We're paid to be your defend the owner's interests. It's harder to achieve that goal when the renter is going to ask the property owner to second-guess our work.