Communications With The Tenant

One of the important services that a property manager in Luray performs is providing a level of separation between the renter and the property owner. The best practice is for the property owner to deny any direct contact with the renter. Important advice for landlords: never share your contact information with the tenant.

Renters in Luray will often ask to break rules, or ask for other special requests. The property management professional knows the lease and knows why the lease provisions exist. A renter can catch an uniformed owner at a moment of ignorance causing the property owner to give into a request that is counter to the rental investor's own interests.

The consequence of acceding to a seemingly simple request can be disastrous. Furthermore, once the renter believes there is an opportunity to appeal, the tenant will appeal every question to the property owner, which cost the property owner time and effort.

Tenants will use contact with the owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at odd hours or with crazy requests.

 

We're paid to be your defend the landlord's interests. It's more difficult to achieve that goal when the tenant is going to ask the landlord to overrule our work.