Communications With The Tenant

One of the primary services that a property manager in Luray performs is providing a level of separation between the renter and the property owner. The best practice is for the property owner to deny any direct contact with the renter. Important tip for property owners: never share your contact information with the tenant.

Renters in Luray typically ask to change lease provisions, or make other special requests. The property manager knows the rules and knows why the lease provisions exist. A renter can catch an uniformed rental investor at a moment of ignorance causing the landlord to grant a request that is against the property owner's own interests.

The result of giving into a seemingly simple request can be disastrous. Furthermore, once the renter knows there is a higher authority to appeal to, the renter will take every question to the rental investor, which cost the owner time and effort.

Tenants will use contact with the landlord to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at unreasonable hours or with unreasonable requests.

 

We're paid to be your defend the landlord's interests. It's harder to do that job when the renter is going to ask the rental investor to overrule our work.