Communications With The Tenant

One of the primary services that a property management professional in Luray performs is providing a level of separation between the renter and the property owner. The best practice is for the landlord to avoid any direct contact with the tenant. Important tip for property owners: avoid sharing your contact information with the tenant.

Tenants in Luray may ask to bend lease provisions, or ask for other special requests. The property manager knows the lease and knows why the rules are there. A tenant can catch an uniformed rental investor at a moment of ignorance causing the owner to give into a request that is against the owner's own interests.

The result of acceding to a seemingly simple request can be disastrous. Furthermore, once the tenant knows there is a higher authority to appeal to, the tenant will take all matters to the rental investor, which cost the property owner time and effort.

Renters will use contact with the rental investor to build a personal relationship with the owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at strange hours or with various requests.

 

We're paid to be your defend the property owner's interests. It's harder to do that job when the renter is going to ask the property owner to second-guess our work.