Communications With The Tenant

One of the primary services that your property manager in Northern Virginia performs is providing a level of separation between the tenant and the landlord. The best practice is for the landlord to deny any direct contact with the tenant. Important advice for property owners: avoid sharing your contact information with the tenant.

Tenants in Northern Virginia may ask to bend lease provisions, or make other special requests. The property management expert knows the lease and knows why the lease provisions exist. A tenant can ambush an uniformed landlord at a moment of ignorance causing the rental investor to grant a request that is against the owner's own interests.

The result of acceding to what appears to be simple favor can be a disaster in the long run. Furthermore, once the tenant knows there is a higher authority to appeal to, the tenant will appeal every question to the rental investor, which cost the owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the property owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at strange hours or with crazy requests.

 

We're paid to be your defend the rental investor's interests. It's harder to achieve that goal when the tenant is going to ask the landlord to overrule our work.