Communications With The Tenant

One of the most important services that a property manager in Northern Virginia performs is providing a level of separation between the renter and the landlord. The best practice is for the owner to avoid any direct contact with the renter. Important tip for property owners: avoid sharing your contact information with the tenant.

Tenants in Northern Virginia typically ask to change lease provisions, or make other special requests. The property manager knows the rules and knows why the lease provisions are there. A renter can ambush an uniformed landlord at a moment of ignorance causing the rental investor to grant a request that is counter to the property owner's own interests.

The consequence of acceding to a seemingly simple favor can be disastrous. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will appeal every question to the landlord, which cost the rental investor time and effort.

Tenants will use contact with the property owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at unreasonable hours or with unreasonable requests.

 

We're paid to be your defend the rental investor's interests. It's more difficult to achieve that goal when the tenant is going to ask the landlord to second-guess our work.