Communications With The Tenant

One of the most critical services that your property management expert in Northern Virginia performs is providing a level of separation between the renter and the property owner. The best practice is for the property owner to deny any direct contact with the renter. Important tip for owners: never share your contact information with the tenant.

Renters in Northern Virginia typically ask to change rules, or make other special requests. The property manager knows the lease and knows why the rules exist. A tenant can ambush an uniformed rental investor at a moment of ignorance causing the owner to grant a request that is against the rental investor's own interests.

The result of acceding to what appears to be simple request can be a disaster in the long run. Furthermore, once the tenant knows there is an opportunity to appeal, the renter will appeal every question to the rental investor, which cost the landlord time and effort.

Tenants will use contact with the landlord to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at unreasonable hours or with various requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to achieve that goal when the tenant is going to ask the owner to overrule our work.