Communications With The Tenant

One of the most important services that your property management professional in Northern Virginia performs is providing a level of separation between the renter and the landlord. The best practice is for the owner to deny any direct contact with the tenant. Important advice for landlords: never share your contact information with the renter.

Renters in Northern Virginia typically ask to bend lease provisions, or ask for other special requests. The property management expert knows the lease and knows why the lease provisions are there. A renter can ambush an uniformed landlord at a moment of weakness causing the landlord to grant a request that is counter to the rental investor's own interests.

The consequence of giving into what appears to be simple request can be disastrous. Furthermore, once the tenant knows there is a higher authority to appeal to, the tenant will appeal every question to the owner, which cost the rental investor time and effort.

Tenants will use contact with the landlord to build a personal relationship with the owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at odd hours or with crazy requests.

 

We're paid to be your protect the rental investor's interests. It's more difficult to do that job when the tenant is going to ask the rental investor to overrule our work.