Communications With The Tenant

One of the important duties that any property management expert in Northern Virginia performs is providing a level of separation between the tenant and the property owner. The best practice is for the owner to deny any direct contact with the renter. Important advice for landlords: never share your contact information with the tenant.

Renters in Northern Virginia often ask to change lease provisions, or ask for other special requests. The property management expert knows the lease and knows why the lease provisions are there in the first place. A renter can catch an uniformed owner at a moment of weakness causing the property owner to grant a request that is against the landlord's own interests.

The result of acceding to what appears to be simple favor can be disastrous. Furthermore, once the tenant believes there is a higher authority to appeal to, the renter will take every question to the owner, which cost the owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the rental investor. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at odd hours or with unreasonable requests.

 

We're paid to be your protect the landlord's interests. It's harder to achieve that goal when the tenant is going to ask the owner to overrule our work.