Communications With The Tenant

One of the most critical duties that any property management professional in Stephenson performs is providing a level of separation between the renter and the landlord. The best practice is for the owner to avoid any direct contact with the tenant. Important advice for landlords: avoid sharing your contact information with the renter.

Renters in Stephenson may ask to change rules, or ask for other special requests. The property manager knows the rules and knows why the lease provisions are there in the first place. A renter can ambush an uniformed landlord at a moment of weakness causing the rental investor to grant a request that is against the property owner's own interests.

The result of acceding to what appears to be simple favor can be disastrous. Furthermore, once the tenant believes there is a higher authority to appeal to, the renter will take all matters to the owner, which cost the rental investor time and effort.

Tenants will use contact with the property owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at unreasonable hours or with crazy requests.

 

We're paid to be your defend the landlord's interests. It's harder to achieve that goal when the tenant is going to ask the landlord to second-guess our work.