Communications With The Tenant

One of the most critical services that a property manager in Stephenson performs is providing a level of separation between the tenant and the owner. The best practice is for the rental investor to avoid any direct contact with the renter. Important tip for owners: avoid sharing your contact information with the renter.

Tenants in Stephenson may ask to change lease provisions, or make other special requests. The property management professional knows the rules and knows why the rules are there in the first place. A renter can ambush an uniformed landlord at a moment of ignorance causing the rental investor to grant a request that is counter to the property owner's own interests.

The consequence of giving into a seemingly simple favor can be disastrous. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will appeal every question to the rental investor, which cost the landlord time and effort.

Renters will use contact with the owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at odd hours or with various requests.

 

We're paid to be your protect the rental investor's interests. It's harder to do that job when the tenant is going to ask the landlord to overrule our work.