Communications With The Tenant

One of the primary duties that any property manager in Stephenson performs is providing a level of separation between the tenant and the property owner. The best practice is for the landlord to deny any direct contact with the tenant. Important tip for landlords: never share your contact information with the tenant.

Renters in Stephenson typically ask to change lease provisions, or ask for other special requests. The property manager knows the lease and knows why the lease provisions are there in the first place. A renter can ambush an uniformed landlord at a moment of ignorance causing the property owner to grant a request that is counter to the owner's own interests.

The consequence of acceding to a seemingly simple favor can be a disaster in the long run. Furthermore, once the tenant knows there is a higher authority to appeal to, the tenant will appeal all matters to the landlord, which cost the landlord time and effort.

Renters will use contact with the rental investor to build a personal relationship with the owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at odd hours or with various requests.

 

We're paid to be your defend the owner's interests. It's more difficult to achieve that goal when the renter is going to ask the rental investor to second-guess our work.