Communications With The Tenant

One of the important services that any property management expert in Stephenson performs is providing a level of separation between the tenant and the property owner. The best practice is for the owner to avoid any direct contact with the tenant. Important advice for owners: avoid sharing your contact information with the tenant.

Renters in Stephenson will often ask to bend rules, or ask for other special requests. The property manager knows the lease and knows why the lease provisions exist. A renter can ambush an uniformed rental investor at a moment of ignorance causing the property owner to give into a request that is against the landlord's own interests.

The consequence of giving into what appears to be simple request can be disastrous. Furthermore, once the renter knows there is an opportunity to appeal, the tenant will take all matters to the landlord, which cost the owner time and effort.

Renters will use contact with the rental investor to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at strange hours or with various requests.

 

We're paid to be your defend the owner's interests. It's harder to do that job when the renter is going to ask the rental investor to second-guess our work.