Communications With The Tenant

Handling interactions with a renter in Middletown

One of the important duties that a property manager in Middletown performs is providing a level of separation between the tenant and the landlord. The best practice is for the rental investor to deny any direct contact with the renter. Important tip for property owners: never share your contact information with the renter.

Tenants in Middletown often ask to change lease provisions, or ask for other special requests. The property management professional knows the rules and knows why the rules are there. A renter can catch an uniformed landlord at a moment of weakness causing the property owner to grant a request that is against the landlord's own interests.

The result of acceding to what appears to be simple request can be disastrous. Furthermore, once the renter knows there is an opportunity to appeal, the renter will take all matters to the rental investor, which cost the owner time and effort.

Tenants will use contact with the property owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at strange hours or with unreasonable requests.

 

We're paid to be your protect the property owner's interests. It's harder to do that job when the tenant is going to ask the landlord to overrule our work.