Communications With The Tenant

Handling interactions with a tenant in Middletown

One of the most important services that your property management expert in Middletown performs is providing a level of separation between the renter and the owner. The best practice is for the rental investor to avoid any direct contact with the renter. Important tip for landlords: avoid sharing your contact information with the tenant.

Renters in Middletown often ask to break rules, or make other special requests. The property manager knows the lease and knows why the lease provisions exist. A renter can catch an uniformed rental investor at a moment of ignorance causing the landlord to grant a request that is counter to the landlord's own interests.

The consequence of giving into what appears to be simple favor can be a disaster in the long run. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will take every question to the owner, which cost the rental investor time and effort.

Renters will use contact with the property owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at odd hours or with crazy requests.

 

We're paid to be your defend the owner's interests. It's harder to do that job when the tenant is going to ask the property owner to second-guess our work.