Communications With The Tenant

One of the primary services that your property management professional in Middletown performs is providing a level of separation between the tenant and the owner. The best practice is for the owner to avoid any direct contact with the renter. Important advice for landlords: never share your contact information with the tenant.

Renters in Middletown typically ask to break lease provisions, or make other special requests. The property management professional knows the lease and knows why the rules are there in the first place. A renter can catch an uniformed rental investor at a moment of ignorance causing the owner to grant a request that is against the owner's own interests.

The consequence of giving into what appears to be simple favor can be disastrous. Furthermore, once the renter believes there is an opportunity to appeal, the tenant will take every question to the owner, which cost the landlord time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the rental investor. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at unreasonable hours or with crazy requests.

 

We're paid to be your defend the owner's interests. It's harder to do that job when the renter is going to ask the rental investor to overrule our work.