Communications With The Tenant

One of the most critical duties that your property management professional in Cross Junction performs is providing a level of separation between the renter and the landlord. The best practice is for the landlord to avoid any direct contact with the renter. Important advice for owners: avoid sharing your contact information with the renter.

Tenants in Cross Junction may ask to bend lease provisions, or ask for other special requests. The property management professional knows the lease and knows why the rules exist. A tenant can catch an uniformed property owner at a moment of ignorance causing the property owner to grant a request that is counter to the property owner's own interests.

The consequence of acceding to a seemingly simple favor can be disastrous. Furthermore, once the renter knows there is an opportunity to appeal, the renter will appeal every question to the rental investor, which cost the property owner time and effort.

Tenants will use contact with the owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at unreasonable hours or with various requests.

 

We're paid to be your defend the rental investor's interests. It's harder to do that job when the renter is going to ask the rental investor to second-guess our work.