Communications With The Tenant

One of the most critical duties that a property manager in Clear Brook performs is providing a level of separation between the renter and the property owner. The best practice is for the property owner to deny any direct contact with the renter. Important tip for rental investors: avoid sharing your contact information with the tenant.

Renters in Clear Brook may ask to change rules, or make other special requests. The property manager knows the rules and knows why the rules are there in the first place. A renter can ambush an uniformed landlord at a moment of ignorance causing the property owner to give into a request that is counter to the owner's own interests.

The result of giving into what appears to be simple request can be a disaster in the long run. Furthermore, once the tenant believes there is a higher authority to appeal to, the tenant will appeal all matters to the rental investor, which cost the rental investor time and effort.

Renters will use contact with the property owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at strange hours or with various requests.

 

We're paid to be your defend the owner's interests. It's harder to achieve that goal when the renter is going to ask the landlord to second-guess our work.