Communications With The Tenant

One of the primary duties that your property management expert in Clear Brook performs is providing a level of separation between the tenant and the rental investor. The best practice is for the landlord to avoid any direct contact with the renter. Important advice for owners: never share your contact information with the renter.

Tenants in Clear Brook will often ask to break rules, or make other special requests. The property management expert knows the lease and knows why the rules are there. A tenant can ambush an uniformed landlord at a moment of ignorance causing the rental investor to give into a request that is counter to the rental investor's own interests.

The result of giving into a seemingly simple request can be a disaster in the long run. Furthermore, once the tenant believes there is a higher authority to appeal to, the renter will appeal all matters to the rental investor, which cost the property owner time and effort.

Tenants will use contact with the property owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at odd hours or with crazy requests.

 

We're paid to be your protect the owner's interests. It's more difficult to achieve that goal when the tenant is going to ask the property owner to second-guess our work.