Communications With The Tenant

One of the primary duties that your property management expert in Clear Brook performs is providing a level of separation between the renter and the rental investor. The best practice is for the property owner to avoid any direct contact with the renter. Important advice for rental investors: never share your contact information with the renter.

Tenants in Clear Brook may ask to change lease provisions, or ask for other special requests. The property management professional knows the lease and knows why the lease provisions are there. A tenant can catch an uniformed property owner at a moment of ignorance causing the landlord to give into a request that is against the property owner's own interests.

The consequence of acceding to a seemingly simple favor can be a disaster in the long run. Furthermore, once the tenant knows there is a higher authority to appeal to, the renter will appeal every question to the rental investor, which cost the property owner time and effort.

Renters will use contact with the landlord to build a personal relationship with the rental investor. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at unreasonable hours or with unreasonable requests.

 

We're paid to be your protect the landlord's interests. It's more difficult to do that job when the tenant is going to ask the owner to overrule our work.