Communications With The Tenant

One of the important services that any property management professional in Skyline performs is providing a level of separation between the renter and the owner. The best practice is for the landlord to deny any direct contact with the tenant. Important advice for landlords: never share your contact information with the tenant.

Tenants in Skyline typically ask to break lease provisions, or make other special requests. The property manager knows the rules and knows why the lease provisions exist. A tenant can ambush an uniformed rental investor at a moment of weakness causing the owner to grant a request that is against the owner's own interests.

The consequence of acceding to a seemingly simple request can be disastrous. Furthermore, once the renter knows there is a higher authority to appeal to, the renter will appeal every question to the owner, which cost the property owner time and effort.

Renters will use contact with the owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at strange hours or with various requests.

 

We're paid to be your protect the owner's interests. It's harder to achieve that goal when the tenant is going to ask the rental investor to second-guess our work.