Communications With The Tenant

One of the important services that your property management expert in Skyline performs is providing a level of separation between the renter and the rental investor. The best practice is for the owner to deny any direct contact with the tenant. Important advice for landlords: never share your contact information with the tenant.

Renters in Skyline often ask to bend lease provisions, or ask for other special requests. The property manager knows the lease and knows why the lease provisions exist. A renter can catch an uniformed landlord at a moment of weakness causing the rental investor to give into a request that is counter to the owner's own interests.

The result of giving into what appears to be simple request can be disastrous. Furthermore, once the renter believes there is a higher authority to appeal to, the tenant will take every question to the property owner, which cost the property owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the property owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at odd hours or with crazy requests.

 

We're paid to be your defend the owner's interests. It's more difficult to do that job when the renter is going to ask the property owner to second-guess our work.