Communications With The Tenant

One of the important services that any property management professional in Skyline performs is providing a level of separation between the renter and the landlord. The best practice is for the rental investor to deny any direct contact with the renter. Important tip for owners: avoid sharing your contact information with the tenant.

Tenants in Skyline will often ask to break lease provisions, or make other special requests. The property manager knows the rules and knows why the lease provisions exist. A renter can catch an uniformed landlord at a moment of ignorance causing the property owner to give into a request that is counter to the rental investor's own interests.

The result of acceding to what appears to be simple request can be disastrous. Furthermore, once the tenant knows there is a higher authority to appeal to, the renter will appeal all matters to the rental investor, which cost the owner time and effort.

Tenants will use contact with the property owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at strange hours or with crazy requests.

 

We're paid to be your protect the landlord's interests. It's harder to do that job when the tenant is going to ask the property owner to overrule our work.