Communications With The Tenant

One of the most critical services that a property management professional in Skyline performs is providing a level of separation between the tenant and the property owner. The best practice is for the owner to deny any direct contact with the renter. Important tip for landlords: never share your contact information with the tenant.

Renters in Skyline often ask to change lease provisions, or make other special requests. The property management professional knows the rules and knows why the lease provisions are there. A tenant can catch an uniformed rental investor at a moment of weakness causing the property owner to give into a request that is against the property owner's own interests.

The consequence of giving into what appears to be simple request can be a disaster in the long run. Furthermore, once the renter knows there is a higher authority to appeal to, the renter will take all matters to the property owner, which cost the landlord time and effort.

Renters will use contact with the landlord to build a personal relationship with the rental investor. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at strange hours or with crazy requests.

 

We're paid to be your protect the owner's interests. It's harder to achieve that goal when the tenant is going to ask the property owner to overrule our work.