Communications With The Tenant

One of the important services that your property manager in East Falls Church performs is providing a level of separation between the renter and the owner. The best practice is for the owner to avoid any direct contact with the renter. Important advice for property owners: never share your contact information with the tenant.

Renters in East Falls Church often ask to bend lease provisions, or make other special requests. The property management expert knows the lease and knows why the lease provisions are there. A renter can ambush an uniformed rental investor at a moment of weakness causing the property owner to grant a request that is counter to the rental investor's own interests.

The result of acceding to what appears to be simple favor can be disastrous. Furthermore, once the tenant believes there is a higher authority to appeal to, the tenant will appeal all matters to the owner, which cost the property owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at odd hours or with various requests.

 

We're paid to be your protect the owner's interests. It's harder to do that job when the renter is going to ask the landlord to second-guess our work.