Communications With The Tenant

One of the important services that any property manager in East Falls Church performs is providing a level of separation between the renter and the property owner. The best practice is for the rental investor to deny any direct contact with the renter. Important tip for owners: avoid sharing your contact information with the tenant.

Renters in East Falls Church may ask to bend lease provisions, or make other special requests. The property manager knows the lease and knows why the rules exist. A tenant can ambush an uniformed property owner at a moment of weakness causing the property owner to give into a request that is counter to the rental investor's own interests.

The consequence of acceding to a seemingly simple favor can be disastrous. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will take every question to the owner, which cost the property owner time and effort.

Tenants will use contact with the landlord to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at strange hours or with unreasonable requests.

 

We're paid to be your protect the owner's interests. It's more difficult to achieve that goal when the tenant is going to ask the property owner to overrule our work.