Communications With The Tenant

One of the primary duties that any property manager in City of Falls Church performs is providing a level of separation between the renter and the property owner. The best practice is for the owner to deny any direct contact with the tenant. Important tip for owners: never share your contact information with the tenant.

Tenants in City of Falls Church often ask to bend rules, or ask for other special requests. The property management expert knows the rules and knows why the rules are there. A tenant can catch an uniformed property owner at a moment of ignorance causing the landlord to give into a request that is counter to the property owner's own interests.

The result of acceding to what appears to be simple request can be disastrous. Furthermore, once the renter knows there is a higher authority to appeal to, the tenant will take every question to the owner, which cost the landlord time and effort.

Tenants will use contact with the landlord to build a personal relationship with the owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at strange hours or with crazy requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to achieve that goal when the renter is going to ask the property owner to overrule our work.