Communications With The Tenant

One of the most critical duties that your property manager in City of Falls Church performs is providing a level of separation between the tenant and the property owner. The best practice is for the rental investor to avoid any direct contact with the renter. Important advice for property owners: never share your contact information with the renter.

Tenants in City of Falls Church typically ask to break rules, or make other special requests. The property manager knows the rules and knows why the rules exist. A renter can ambush an uniformed property owner at a moment of ignorance causing the owner to grant a request that is counter to the rental investor's own interests.

The result of giving into what appears to be simple favor can be a disaster in the long run. Furthermore, once the tenant knows there is a higher authority to appeal to, the tenant will take all matters to the property owner, which cost the owner time and effort.

Tenants will use contact with the owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at unreasonable hours or with various requests.

 

We're paid to be your protect the rental investor's interests. It's harder to achieve that goal when the tenant is going to ask the landlord to second-guess our work.