Communications With The Tenant

One of the important services that a property management professional in Rotonda performs is providing a level of separation between the renter and the landlord. The best practice is for the property owner to avoid any direct contact with the renter. Important tip for landlords: never share your contact information with the tenant.

Renters in Rotonda will often ask to bend rules, or make other special requests. The property manager knows the lease and knows why the rules exist. A tenant can ambush an uniformed rental investor at a moment of weakness causing the rental investor to give into a request that is against the rental investor's own interests.

The consequence of acceding to what appears to be simple favor can be a disaster in the long run. Furthermore, once the tenant knows there is a higher authority to appeal to, the tenant will appeal all matters to the landlord, which cost the rental investor time and effort.

Tenants will use contact with the owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at odd hours or with crazy requests.

 

We're paid to be your protect the owner's interests. It's more difficult to do that job when the tenant is going to ask the landlord to overrule our work.