Communications With The Tenant

One of the primary duties that your property manager in West McLean performs is providing a level of separation between the tenant and the property owner. The best practice is for the rental investor to avoid any direct contact with the tenant. Important tip for owners: never share your contact information with the renter.

Renters in West McLean typically ask to change rules, or make other special requests. The property management professional knows the rules and knows why the rules exist. A tenant can catch an uniformed property owner at a moment of ignorance causing the property owner to grant a request that is against the property owner's own interests.

The result of giving into what appears to be simple request can be a disaster in the long run. Furthermore, once the renter knows there is a higher authority to appeal to, the renter will take all matters to the rental investor, which cost the owner time and effort.

Tenants will use contact with the property owner to build a personal relationship with the owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at strange hours or with unreasonable requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to achieve that goal when the tenant is going to ask the owner to overrule our work.