Communications With The Tenant

One of the most critical duties that your property manager in West McLean performs is providing a level of separation between the tenant and the landlord. The best practice is for the landlord to avoid any direct contact with the tenant. Important tip for property owners: avoid sharing your contact information with the renter.

Renters in West McLean often ask to bend lease provisions, or make other special requests. The property manager knows the rules and knows why the lease provisions are there in the first place. A tenant can ambush an uniformed owner at a moment of weakness causing the landlord to give into a request that is against the rental investor's own interests.

The consequence of acceding to what appears to be simple request can be a disaster in the long run. Furthermore, once the tenant believes there is an opportunity to appeal, the tenant will take every question to the property owner, which cost the property owner time and effort.

Renters will use contact with the rental investor to build a personal relationship with the rental investor. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at unreasonable hours or with various requests.

 

We're paid to be your defend the landlord's interests. It's harder to do that job when the tenant is going to ask the landlord to second-guess our work.