Communications With The Tenant

One of the most critical duties that any property management professional in Northern Virginia performs is providing a level of separation between the renter and the owner. The best practice is for the owner to deny any direct contact with the renter. Important advice for owners: avoid sharing your contact information with the tenant.

Renters in Northern Virginia typically ask to break lease provisions, or make other special requests. The property management expert knows the rules and knows why the rules are there in the first place. A tenant can catch an uniformed owner at a moment of ignorance causing the landlord to grant a request that is against the owner's own interests.

The result of acceding to a seemingly simple request can be disastrous. Furthermore, once the renter knows there is a higher authority to appeal to, the renter will appeal every question to the property owner, which cost the rental investor time and effort.

Tenants will use contact with the landlord to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at strange hours or with unreasonable requests.

 

We're paid to be your protect the owner's interests. It's more difficult to do that job when the renter is going to ask the landlord to overrule our work.