Communications With The Tenant

One of the most critical services that your property management professional in Northern Virginia performs is providing a level of separation between the tenant and the property owner. The best practice is for the landlord to deny any direct contact with the renter. Important tip for rental investors: avoid sharing your contact information with the tenant.

Tenants in Northern Virginia will often ask to break lease provisions, or make other special requests. The property manager knows the rules and knows why the rules are there in the first place. A renter can ambush an uniformed landlord at a moment of weakness causing the landlord to give into a request that is counter to the landlord's own interests.

The result of giving into what appears to be simple request can be a disaster in the long run. Furthermore, once the renter believes there is an opportunity to appeal, the tenant will take all matters to the landlord, which cost the property owner time and effort.

Renters will use contact with the landlord to build a personal relationship with the owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at unreasonable hours or with unreasonable requests.

 

We're paid to be your protect the landlord's interests. It's more difficult to do that job when the tenant is going to ask the rental investor to second-guess our work.