Communications With The Tenant

One of the most critical duties that a property management expert in Northern Virginia performs is providing a level of separation between the renter and the owner. The best practice is for the landlord to deny any direct contact with the tenant. Important tip for owners: never share your contact information with the renter.

Tenants in Northern Virginia often ask to change lease provisions, or ask for other special requests. The property management expert knows the lease and knows why the lease provisions are there in the first place. A renter can ambush an uniformed landlord at a moment of weakness causing the property owner to grant a request that is against the rental investor's own interests.

The consequence of giving into a seemingly simple request can be a disaster in the long run. Furthermore, once the renter knows there is a higher authority to appeal to, the renter will appeal all matters to the rental investor, which cost the property owner time and effort.

Tenants will use contact with the landlord to build a personal relationship with the property owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at strange hours or with crazy requests.

 

We're paid to be your protect the landlord's interests. It's more difficult to do that job when the tenant is going to ask the landlord to overrule our work.