Communications With The Tenant

One of the most critical services that any property management professional in Springfield performs is providing a level of separation between the tenant and the property owner. The best practice is for the rental investor to avoid any direct contact with the renter. Important tip for property owners: avoid sharing your contact information with the tenant.

Tenants in Springfield typically ask to bend rules, or make other special requests. The property management expert knows the lease and knows why the lease provisions are there. A tenant can catch an uniformed property owner at a moment of ignorance causing the owner to grant a request that is against the property owner's own interests.

The consequence of giving into what appears to be simple favor can be disastrous. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will take every question to the landlord, which cost the landlord time and effort.

Renters will use contact with the owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at strange hours or with various requests.

 

We're paid to be your protect the landlord's interests. It's harder to achieve that goal when the renter is going to ask the landlord to overrule our work.