Communications With The Tenant

One of the most critical services that any property management expert in Springfield performs is providing a level of separation between the tenant and the rental investor. The best practice is for the owner to deny any direct contact with the renter. Important advice for rental investors: avoid sharing your contact information with the renter.

Renters in Springfield typically ask to change lease provisions, or ask for other special requests. The property management expert knows the lease and knows why the lease provisions are there in the first place. A renter can catch an uniformed landlord at a moment of weakness causing the landlord to grant a request that is counter to the owner's own interests.

The result of acceding to what appears to be simple request can be disastrous. Furthermore, once the tenant believes there is an opportunity to appeal, the renter will take every question to the landlord, which cost the owner time and effort.

Renters will use contact with the property owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at odd hours or with unreasonable requests.

 

We're paid to be your defend the owner's interests. It's more difficult to achieve that goal when the renter is going to ask the property owner to second-guess our work.