Communications With The Tenant

One of the primary duties that your property manager in Springfield performs is providing a level of separation between the tenant and the owner. The best practice is for the owner to avoid any direct contact with the tenant. Important tip for rental investors: avoid sharing your contact information with the renter.

Renters in Springfield typically ask to bend rules, or make other special requests. The property management expert knows the lease and knows why the rules exist. A renter can catch an uniformed property owner at a moment of ignorance causing the rental investor to give into a request that is against the owner's own interests.

The consequence of giving into a seemingly simple request can be disastrous. Furthermore, once the tenant believes there is an opportunity to appeal, the tenant will take every question to the rental investor, which cost the rental investor time and effort.

Renters will use contact with the property owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at unreasonable hours or with unreasonable requests.

 

We're paid to be your defend the owner's interests. It's more difficult to achieve that goal when the renter is going to ask the landlord to second-guess our work.