Communications With The Tenant

One of the most important duties that any property manager in Springfield performs is providing a level of separation between the renter and the rental investor. The best practice is for the landlord to deny any direct contact with the renter. Important advice for property owners: avoid sharing your contact information with the renter.

Renters in Springfield may ask to bend lease provisions, or ask for other special requests. The property manager knows the rules and knows why the rules exist. A renter can ambush an uniformed owner at a moment of ignorance causing the landlord to grant a request that is counter to the rental investor's own interests.

The result of acceding to what appears to be simple request can be disastrous. Furthermore, once the renter believes there is an opportunity to appeal, the renter will appeal every question to the property owner, which cost the rental investor time and effort.

Renters will use contact with the property owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at unreasonable hours or with unreasonable requests.

 

We're paid to be your defend the landlord's interests. It's harder to achieve that goal when the renter is going to ask the property owner to second-guess our work.