Communications With The Tenant

One of the primary duties that your property management expert in Springfield performs is providing a level of separation between the tenant and the property owner. The best practice is for the property owner to deny any direct contact with the tenant. Important tip for rental investors: never share your contact information with the tenant.

Renters in Springfield may ask to bend lease provisions, or make other special requests. The property manager knows the lease and knows why the lease provisions are there. A tenant can ambush an uniformed owner at a moment of weakness causing the property owner to grant a request that is counter to the owner's own interests.

The result of acceding to a seemingly simple favor can be disastrous. Furthermore, once the tenant knows there is a higher authority to appeal to, the renter will take all matters to the owner, which cost the rental investor time and effort.

Tenants will use contact with the owner to build a personal relationship with the owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at unreasonable hours or with crazy requests.

 

We're paid to be your protect the rental investor's interests. It's more difficult to do that job when the renter is going to ask the owner to overrule our work.