Communications With The Tenant

One of the primary services that any property manager in Springfield performs is providing a level of separation between the tenant and the owner. The best practice is for the rental investor to deny any direct contact with the renter. Important advice for property owners: never share your contact information with the tenant.

Renters in Springfield typically ask to change lease provisions, or ask for other special requests. The property manager knows the rules and knows why the rules exist. A renter can ambush an uniformed rental investor at a moment of weakness causing the rental investor to grant a request that is against the rental investor's own interests.

The consequence of giving into a seemingly simple favor can be a disaster in the long run. Furthermore, once the renter knows there is an opportunity to appeal, the tenant will appeal every question to the owner, which cost the landlord time and effort.

Renters will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at strange hours or with various requests.

 

We're paid to be your protect the property owner's interests. It's harder to achieve that goal when the renter is going to ask the property owner to overrule our work.