Communications With The Tenant

One of the most critical duties that any property management professional in Springfield performs is providing a level of separation between the renter and the property owner. The best practice is for the property owner to avoid any direct contact with the renter. Important tip for landlords: never share your contact information with the renter.

Renters in Springfield typically ask to break lease provisions, or ask for other special requests. The property management expert knows the lease and knows why the lease provisions are there. A renter can catch an uniformed owner at a moment of weakness causing the owner to give into a request that is against the owner's own interests.

The consequence of giving into what appears to be simple request can be a disaster in the long run. Furthermore, once the renter knows there is an opportunity to appeal, the tenant will take all matters to the property owner, which cost the rental investor time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the landlord. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at odd hours or with unreasonable requests.

 

We're paid to be your defend the landlord's interests. It's more difficult to do that job when the tenant is going to ask the rental investor to second-guess our work.