Communications With The Tenant

One of the most important duties that your property manager in Springfield performs is providing a level of separation between the renter and the rental investor. The best practice is for the landlord to deny any direct contact with the renter. Important advice for landlords: avoid sharing your contact information with the tenant.

Tenants in Springfield typically ask to change rules, or make other special requests. The property management expert knows the lease and knows why the rules are there in the first place. A tenant can ambush an uniformed owner at a moment of ignorance causing the rental investor to give into a request that is counter to the property owner's own interests.

The consequence of acceding to a seemingly simple favor can be a disaster in the long run. Furthermore, once the tenant knows there is a higher authority to appeal to, the renter will appeal every question to the property owner, which cost the property owner time and effort.

Tenants will use contact with the landlord to build a personal relationship with the owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at strange hours or with crazy requests.

 

We're paid to be your defend the owner's interests. It's more difficult to achieve that goal when the renter is going to ask the landlord to second-guess our work.