Communications With The Tenant

One of the most critical services that your property manager in Springfield performs is providing a level of separation between the renter and the landlord. The best practice is for the property owner to avoid any direct contact with the tenant. Important advice for landlords: never share your contact information with the renter.

Tenants in Springfield may ask to change lease provisions, or make other special requests. The property management professional knows the rules and knows why the rules exist. A tenant can catch an uniformed owner at a moment of weakness causing the rental investor to give into a request that is counter to the owner's own interests.

The result of giving into what appears to be simple favor can be disastrous. Furthermore, once the renter believes there is a higher authority to appeal to, the tenant will take all matters to the owner, which cost the property owner time and effort.

Tenants will use contact with the owner to build a personal relationship with the owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at odd hours or with unreasonable requests.

 

We're paid to be your defend the rental investor's interests. It's more difficult to do that job when the tenant is going to ask the owner to overrule our work.