Communications With The Tenant

One of the most important duties that your property management professional in Springfield performs is providing a level of separation between the tenant and the landlord. The best practice is for the rental investor to deny any direct contact with the renter. Important tip for property owners: never share your contact information with the tenant.

Tenants in Springfield typically ask to bend lease provisions, or ask for other special requests. The property management expert knows the rules and knows why the lease provisions exist. A tenant can ambush an uniformed property owner at a moment of ignorance causing the property owner to grant a request that is counter to the property owner's own interests.

The consequence of giving into a seemingly simple request can be a disaster in the long run. Furthermore, once the renter believes there is an opportunity to appeal, the renter will appeal all matters to the landlord, which cost the rental investor time and effort.

Renters will use contact with the property owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at strange hours or with unreasonable requests.

 

We're paid to be your defend the landlord's interests. It's more difficult to achieve that goal when the renter is going to ask the rental investor to overrule our work.