Communications With The Tenant

One of the most critical services that a property manager in Springfield performs is providing a level of separation between the renter and the landlord. The best practice is for the owner to deny any direct contact with the renter. Important tip for landlords: never share your contact information with the renter.

Renters in Springfield may ask to break rules, or make other special requests. The property management professional knows the rules and knows why the lease provisions are there. A tenant can catch an uniformed owner at a moment of ignorance causing the landlord to give into a request that is against the rental investor's own interests.

The result of giving into what appears to be simple request can be disastrous. Furthermore, once the renter believes there is a higher authority to appeal to, the tenant will appeal all matters to the owner, which cost the property owner time and effort.

Renters will use contact with the landlord to build a personal relationship with the property owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at unreasonable hours or with crazy requests.

 

We're paid to be your protect the owner's interests. It's harder to achieve that goal when the tenant is going to ask the landlord to overrule our work.