Communications With The Tenant

One of the primary services that a property management professional in Springfield performs is providing a level of separation between the tenant and the rental investor. The best practice is for the property owner to deny any direct contact with the tenant. Important tip for owners: never share your contact information with the renter.

Renters in Springfield typically ask to change rules, or ask for other special requests. The property management professional knows the lease and knows why the lease provisions are there in the first place. A tenant can catch an uniformed owner at a moment of weakness causing the property owner to give into a request that is counter to the landlord's own interests.

The result of giving into what appears to be simple request can be disastrous. Furthermore, once the tenant knows there is a higher authority to appeal to, the tenant will appeal all matters to the landlord, which cost the rental investor time and effort.

Renters will use contact with the owner to build a personal relationship with the owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at odd hours or with various requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to do that job when the tenant is going to ask the landlord to second-guess our work.