Communications With The Tenant

One of the important services that your property management professional in Seven Corners performs is providing a level of separation between the tenant and the landlord. The best practice is for the owner to avoid any direct contact with the renter. Important advice for rental investors: never share your contact information with the tenant.

Tenants in Seven Corners often ask to change rules, or make other special requests. The property management professional knows the rules and knows why the rules exist. A tenant can ambush an uniformed property owner at a moment of weakness causing the owner to grant a request that is against the landlord's own interests.

The consequence of acceding to what appears to be simple favor can be a disaster in the long run. Furthermore, once the renter knows there is an opportunity to appeal, the renter will take every question to the rental investor, which cost the rental investor time and effort.

Tenants will use contact with the landlord to build a personal relationship with the property owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at strange hours or with unreasonable requests.

 

We're paid to be your protect the rental investor's interests. It's more difficult to do that job when the tenant is going to ask the owner to second-guess our work.