Communications With The Tenant

One of the most critical services that any property manager in Seven Corners performs is providing a level of separation between the renter and the property owner. The best practice is for the landlord to deny any direct contact with the renter. Important advice for owners: never share your contact information with the tenant.

Renters in Seven Corners often ask to change rules, or make other special requests. The property management expert knows the rules and knows why the lease provisions are there. A renter can ambush an uniformed rental investor at a moment of ignorance causing the landlord to give into a request that is against the landlord's own interests.

The result of giving into what appears to be simple favor can be a disaster in the long run. Furthermore, once the renter knows there is a higher authority to appeal to, the tenant will appeal every question to the owner, which cost the property owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the rental investor. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at unreasonable hours or with various requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to achieve that goal when the tenant is going to ask the rental investor to second-guess our work.