Communications With The Tenant

One of the most important services that any property manager in Oakton performs is providing a level of separation between the renter and the landlord. The best practice is for the landlord to deny any direct contact with the tenant. Important tip for owners: avoid sharing your contact information with the renter.

Tenants in Oakton often ask to bend lease provisions, or ask for other special requests. The property manager knows the lease and knows why the lease provisions are there in the first place. A renter can ambush an uniformed owner at a moment of weakness causing the landlord to grant a request that is against the owner's own interests.

The result of giving into a seemingly simple request can be a disaster in the long run. Furthermore, once the renter knows there is a higher authority to appeal to, the tenant will take every question to the landlord, which cost the owner time and effort.

Tenants will use contact with the property owner to build a personal relationship with the owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at odd hours or with crazy requests.

 

We're paid to be your defend the owner's interests. It's more difficult to achieve that goal when the renter is going to ask the property owner to overrule our work.