Communications With The Tenant

One of the important services that a property manager in Oakton performs is providing a level of separation between the tenant and the rental investor. The best practice is for the property owner to deny any direct contact with the renter. Important tip for property owners: avoid sharing your contact information with the tenant.

Tenants in Oakton often ask to bend lease provisions, or ask for other special requests. The property management professional knows the lease and knows why the rules exist. A renter can ambush an uniformed owner at a moment of weakness causing the landlord to give into a request that is counter to the rental investor's own interests.

The consequence of giving into what appears to be simple favor can be disastrous. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will appeal all matters to the property owner, which cost the landlord time and effort.

Renters will use contact with the property owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at strange hours or with unreasonable requests.

 

We're paid to be your defend the landlord's interests. It's harder to achieve that goal when the tenant is going to ask the property owner to second-guess our work.