Communications With The Tenant

One of the most important services that your property management professional in Oakton performs is providing a level of separation between the renter and the rental investor. The best practice is for the landlord to deny any direct contact with the renter. Important tip for owners: never share your contact information with the tenant.

Renters in Oakton will often ask to break lease provisions, or ask for other special requests. The property manager knows the lease and knows why the rules are there in the first place. A renter can catch an uniformed rental investor at a moment of ignorance causing the owner to give into a request that is counter to the landlord's own interests.

The result of giving into what appears to be simple favor can be disastrous. Furthermore, once the tenant believes there is an opportunity to appeal, the renter will appeal all matters to the landlord, which cost the rental investor time and effort.

Tenants will use contact with the landlord to build a personal relationship with the landlord. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at odd hours or with unreasonable requests.

 

We're paid to be your defend the owner's interests. It's more difficult to achieve that goal when the tenant is going to ask the owner to second-guess our work.