Communications With The Tenant

One of the primary duties that any property manager in Oakton performs is providing a level of separation between the renter and the rental investor. The best practice is for the owner to avoid any direct contact with the renter. Important advice for property owners: never share your contact information with the renter.

Tenants in Oakton typically ask to change rules, or ask for other special requests. The property management professional knows the rules and knows why the lease provisions are there in the first place. A renter can catch an uniformed rental investor at a moment of weakness causing the rental investor to give into a request that is against the rental investor's own interests.

The consequence of giving into a seemingly simple request can be a disaster in the long run. Furthermore, once the tenant believes there is a higher authority to appeal to, the tenant will take all matters to the property owner, which cost the owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at odd hours or with crazy requests.

 

We're paid to be your protect the property owner's interests. It's harder to do that job when the renter is going to ask the property owner to overrule our work.