Communications With The Tenant

Managing interactions with a tenant in Oakton

One of the important services that your property management expert in Oakton performs is providing a level of separation between the renter and the owner. The best practice is for the property owner to deny any direct contact with the renter. Important advice for rental investors: avoid sharing your contact information with the renter.

Renters in Oakton typically ask to change rules, or make other special requests. The property manager knows the lease and knows why the rules are there in the first place. A tenant can catch an uniformed owner at a moment of weakness causing the landlord to give into a request that is against the owner's own interests.

The consequence of acceding to a seemingly simple request can be a disaster in the long run. Furthermore, once the tenant knows there is a higher authority to appeal to, the tenant will take all matters to the landlord, which cost the owner time and effort.

Renters will use contact with the property owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at odd hours or with various requests.

 

We're paid to be your protect the property owner's interests. It's more difficult to do that job when the tenant is going to ask the landlord to overrule our work.