Communications With The Tenant

One of the most critical duties that any property manager in Oak Hill performs is providing a level of separation between the renter and the landlord. The best practice is for the landlord to deny any direct contact with the tenant. Important tip for rental investors: avoid sharing your contact information with the tenant.

Renters in Oak Hill may ask to bend lease provisions, or make other special requests. The property manager knows the rules and knows why the rules exist. A renter can catch an uniformed landlord at a moment of weakness causing the owner to grant a request that is against the rental investor's own interests.

The result of acceding to what appears to be simple favor can be disastrous. Furthermore, once the tenant believes there is an opportunity to appeal, the renter will take every question to the property owner, which cost the property owner time and effort.

Tenants will use contact with the landlord to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at odd hours or with various requests.

 

We're paid to be your protect the landlord's interests. It's harder to do that job when the tenant is going to ask the landlord to overrule our work.