Communications With The Tenant

One of the most important duties that any property management professional in Mount Vernon performs is providing a level of separation between the tenant and the landlord. The best practice is for the property owner to avoid any direct contact with the renter. Important advice for owners: never share your contact information with the tenant.

Tenants in Mount Vernon often ask to break lease provisions, or make other special requests. The property manager knows the rules and knows why the lease provisions exist. A tenant can ambush an uniformed property owner at a moment of ignorance causing the rental investor to grant a request that is counter to the owner's own interests.

The consequence of giving into what appears to be simple favor can be a disaster in the long run. Furthermore, once the tenant believes there is a higher authority to appeal to, the renter will appeal every question to the owner, which cost the owner time and effort.

Tenants will use contact with the property owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at odd hours or with unreasonable requests.

 

We're paid to be your defend the owner's interests. It's harder to achieve that goal when the tenant is going to ask the rental investor to overrule our work.