Communications With The Tenant

One of the most important duties that any property management professional in Merrifield performs is providing a level of separation between the tenant and the owner. The best practice is for the rental investor to avoid any direct contact with the tenant. Important tip for property owners: never share your contact information with the renter.

Tenants in Merrifield will often ask to break rules, or make other special requests. The property management professional knows the rules and knows why the lease provisions exist. A tenant can catch an uniformed owner at a moment of weakness causing the owner to give into a request that is counter to the landlord's own interests.

The consequence of acceding to a seemingly simple favor can be a disaster in the long run. Furthermore, once the tenant knows there is an opportunity to appeal, the renter will appeal all matters to the rental investor, which cost the rental investor time and effort.

Renters will use contact with the property owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at odd hours or with various requests.

 

We're paid to be your protect the rental investor's interests. It's harder to achieve that goal when the tenant is going to ask the landlord to second-guess our work.