Communications With The Tenant

One of the most important services that a property management professional in Merrifield performs is providing a level of separation between the renter and the owner. The best practice is for the rental investor to avoid any direct contact with the tenant. Important advice for property owners: avoid sharing your contact information with the renter.

Renters in Merrifield will often ask to change rules, or make other special requests. The property management professional knows the lease and knows why the lease provisions exist. A renter can ambush an uniformed property owner at a moment of ignorance causing the rental investor to grant a request that is counter to the landlord's own interests.

The result of giving into a seemingly simple request can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the tenant will take all matters to the landlord, which cost the landlord time and effort.

Renters will use contact with the owner to build a personal relationship with the owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at unreasonable hours or with various requests.

 

We're paid to be your defend the landlord's interests. It's harder to achieve that goal when the tenant is going to ask the landlord to second-guess our work.