Communications With The Tenant

One of the most important services that your property management professional in Merrifield performs is providing a level of separation between the renter and the owner. The best practice is for the property owner to deny any direct contact with the renter. Important advice for rental investors: never share your contact information with the renter.

Tenants in Merrifield typically ask to break rules, or ask for other special requests. The property manager knows the rules and knows why the rules are there in the first place. A tenant can catch an uniformed landlord at a moment of ignorance causing the landlord to grant a request that is counter to the landlord's own interests.

The result of giving into a seemingly simple favor can be disastrous. Furthermore, once the renter believes there is a higher authority to appeal to, the tenant will take all matters to the landlord, which cost the property owner time and effort.

Renters will use contact with the rental investor to build a personal relationship with the property owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at strange hours or with various requests.

 

We're paid to be your protect the rental investor's interests. It's more difficult to achieve that goal when the renter is going to ask the rental investor to overrule our work.