Communications With The Tenant

Managing interactions with a tenant in Merrifield

One of the primary services that a property manager in Merrifield performs is providing a level of separation between the tenant and the property owner. The best practice is for the landlord to deny any direct contact with the tenant. Important tip for owners: avoid sharing your contact information with the tenant.

Tenants in Merrifield often ask to change lease provisions, or ask for other special requests. The property management professional knows the lease and knows why the lease provisions exist. A renter can ambush an uniformed landlord at a moment of ignorance causing the owner to give into a request that is against the landlord's own interests.

The result of giving into what appears to be simple request can be disastrous. Furthermore, once the renter believes there is an opportunity to appeal, the tenant will take all matters to the rental investor, which cost the landlord time and effort.

Tenants will use contact with the property owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at odd hours or with unreasonable requests.

 

We're paid to be your defend the rental investor's interests. It's harder to achieve that goal when the renter is going to ask the landlord to overrule our work.