Communications With The Tenant

One of the most important duties that your property manager in Merrifield performs is providing a level of separation between the tenant and the landlord. The best practice is for the rental investor to avoid any direct contact with the renter. Important advice for property owners: avoid sharing your contact information with the renter.

Renters in Merrifield typically ask to bend lease provisions, or ask for other special requests. The property management professional knows the rules and knows why the lease provisions are there. A tenant can catch an uniformed owner at a moment of ignorance causing the property owner to grant a request that is counter to the landlord's own interests.

The result of giving into what appears to be simple request can be a disaster in the long run. Furthermore, once the renter believes there is an opportunity to appeal, the renter will appeal all matters to the rental investor, which cost the owner time and effort.

Renters will use contact with the owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at odd hours or with various requests.

 

We're paid to be your defend the owner's interests. It's harder to achieve that goal when the renter is going to ask the owner to overrule our work.