Communications With The Tenant

Handling interactions with a tenant in Northern Virginia

One of the most critical duties that any property management expert in Northern Virginia performs is providing a level of separation between the tenant and the owner. The best practice is for the owner to deny any direct contact with the renter. Important tip for owners: avoid sharing your contact information with the renter.

Tenants in Northern Virginia often ask to bend rules, or make other special requests. The property management expert knows the lease and knows why the rules are there. A renter can ambush an uniformed property owner at a moment of weakness causing the landlord to grant a request that is counter to the property owner's own interests.

The consequence of giving into a seemingly simple request can be a disaster in the long run. Furthermore, once the tenant believes there is a higher authority to appeal to, the tenant will appeal all matters to the owner, which cost the property owner time and effort.

Tenants will use contact with the landlord to build a personal relationship with the owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at odd hours or with various requests.

 

We're paid to be your protect the owner's interests. It's more difficult to achieve that goal when the tenant is going to ask the landlord to overrule our work.