Communications With The Tenant

One of the important services that your property manager in Northern Virginia performs is providing a level of separation between the renter and the rental investor. The best practice is for the owner to deny any direct contact with the renter. Important advice for owners: avoid sharing your contact information with the tenant.

Renters in Northern Virginia will often ask to bend lease provisions, or ask for other special requests. The property management professional knows the rules and knows why the rules are there. A renter can catch an uniformed property owner at a moment of weakness causing the landlord to give into a request that is counter to the landlord's own interests.

The consequence of acceding to a seemingly simple favor can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the tenant will appeal every question to the property owner, which cost the landlord time and effort.

Tenants will use contact with the property owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at strange hours or with crazy requests.

 

We're paid to be your defend the landlord's interests. It's harder to achieve that goal when the tenant is going to ask the rental investor to second-guess our work.