Communications With The Tenant

One of the most critical duties that a property management expert in Northern Virginia performs is providing a level of separation between the renter and the owner. The best practice is for the property owner to deny any direct contact with the renter. Important tip for rental investors: avoid sharing your contact information with the tenant.

Renters in Northern Virginia will often ask to break lease provisions, or make other special requests. The property management expert knows the lease and knows why the rules exist. A tenant can ambush an uniformed property owner at a moment of weakness causing the owner to give into a request that is counter to the owner's own interests.

The consequence of acceding to what appears to be simple favor can be disastrous. Furthermore, once the tenant believes there is an opportunity to appeal, the renter will appeal all matters to the owner, which cost the rental investor time and effort.

Renters will use contact with the rental investor to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at strange hours or with crazy requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to achieve that goal when the tenant is going to ask the rental investor to second-guess our work.