Communications With The Tenant

One of the primary services that your property manager in Northern Virginia performs is providing a level of separation between the renter and the owner. The best practice is for the owner to avoid any direct contact with the tenant. Important advice for landlords: avoid sharing your contact information with the tenant.

Tenants in Northern Virginia often ask to bend lease provisions, or make other special requests. The property manager knows the rules and knows why the lease provisions are there. A renter can ambush an uniformed landlord at a moment of ignorance causing the landlord to give into a request that is counter to the landlord's own interests.

The result of giving into a seemingly simple request can be a disaster in the long run. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will appeal all matters to the rental investor, which cost the landlord time and effort.

Renters will use contact with the property owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at strange hours or with various requests.

 

We're paid to be your protect the owner's interests. It's harder to do that job when the renter is going to ask the rental investor to second-guess our work.