Communications With The Tenant

One of the most important duties that a property management professional in McLean performs is providing a level of separation between the renter and the rental investor. The best practice is for the rental investor to deny any direct contact with the tenant. Important advice for owners: avoid sharing your contact information with the tenant.

Tenants in McLean often ask to change lease provisions, or make other special requests. The property management professional knows the lease and knows why the rules are there in the first place. A tenant can ambush an uniformed rental investor at a moment of ignorance causing the property owner to give into a request that is against the rental investor's own interests.

The consequence of giving into a seemingly simple request can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the tenant will appeal all matters to the landlord, which cost the landlord time and effort.

Renters will use contact with the owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at unreasonable hours or with unreasonable requests.

 

We're paid to be your protect the property owner's interests. It's more difficult to do that job when the tenant is going to ask the property owner to overrule our work.