Communications With The Tenant

One of the most critical services that a property manager in McLean performs is providing a level of separation between the tenant and the rental investor. The best practice is for the owner to deny any direct contact with the renter. Important tip for landlords: never share your contact information with the tenant.

Renters in McLean often ask to change rules, or ask for other special requests. The property manager knows the lease and knows why the rules exist. A tenant can ambush an uniformed rental investor at a moment of weakness causing the landlord to grant a request that is counter to the landlord's own interests.

The consequence of acceding to what appears to be simple favor can be disastrous. Furthermore, once the tenant believes there is an opportunity to appeal, the renter will appeal every question to the rental investor, which cost the landlord time and effort.

Renters will use contact with the rental investor to build a personal relationship with the landlord. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at strange hours or with crazy requests.

 

We're paid to be your protect the landlord's interests. It's more difficult to do that job when the renter is going to ask the landlord to second-guess our work.