Communications With The Tenant

One of the most critical duties that your property management professional in McLean performs is providing a level of separation between the renter and the rental investor. The best practice is for the property owner to avoid any direct contact with the renter. Important advice for landlords: avoid sharing your contact information with the renter.

Renters in McLean will often ask to break rules, or ask for other special requests. The property management expert knows the lease and knows why the rules are there. A renter can ambush an uniformed rental investor at a moment of ignorance causing the rental investor to grant a request that is counter to the property owner's own interests.

The consequence of acceding to a seemingly simple favor can be a disaster in the long run. Furthermore, once the tenant knows there is an opportunity to appeal, the tenant will take all matters to the rental investor, which cost the owner time and effort.

Renters will use contact with the property owner to build a personal relationship with the owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at strange hours or with various requests.

 

We're paid to be your defend the property owner's interests. It's harder to achieve that goal when the tenant is going to ask the rental investor to overrule our work.