Communications With The Tenant

Handling interactions with a renter in McLean

One of the important services that a property management professional in McLean performs is providing a level of separation between the renter and the owner. The best practice is for the owner to deny any direct contact with the renter. Important advice for landlords: never share your contact information with the renter.

Tenants in McLean often ask to change lease provisions, or make other special requests. The property management professional knows the rules and knows why the lease provisions are there. A renter can ambush an uniformed owner at a moment of ignorance causing the owner to grant a request that is against the landlord's own interests.

The consequence of acceding to what appears to be simple request can be disastrous. Furthermore, once the renter believes there is a higher authority to appeal to, the tenant will appeal every question to the rental investor, which cost the property owner time and effort.

Renters will use contact with the landlord to build a personal relationship with the landlord. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at strange hours or with unreasonable requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to do that job when the tenant is going to ask the owner to overrule our work.